Guarantee — Bags and covers are guaranteed to arrive as confirmed by the customer . If they do not arrive as confirmed, we will repair, replace or refund at no cost to you including standard shipping costs. We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty. We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop.
Dimensions must be verified by the customer, prior to construction of the product. Every online order is sent a confirmation letter within 2 working days, which includes the dimensions of the item ordered. Because email can get lost, we also notify the customer on the order receipt at the time of order to expect our confirmation letter and to contact us if it is not received within 2 working days. WE DO NOT BEGIN PRODUCTION UNTIL WE RECEIVE YOUR REPLY TO OUR CONFIRMATION LETTER VERIFYING OR CORRECTING DIMENSIONS.
Each and every cover and bag is custom made to order. We do not accept returns unless the error is ours.
Guarantee and Return PolicyAdministrator2020-10-19T09:44:31-06:00
“Got the slip for my Blackhole Eggs 100 Combo! Fits perfect! Thanks a lot! I guess I?m going to order some for other stuff soon (-; ”
“ Just got the cover! Fits perfect and looks great! ”
“It fits perfectly! I was really needing it, because I am completely in love with this amp and its so light and loud than I am taking it with me all the time: reharsals, gigs, jams or just when I practice. The bag really helps taking it with me on the shoulder and its good for a little protection (and its really beautiful in brown) ”
“...got the cover today,,, fits like a glove,,, thanks once again,,, you folks extremely rock!!!! good stuff! ”
“I purchased a Studio Slip cover for my Swart AST 6 months ago. From the day I received the cover, I have admired the quality and attention to detail that was put into creating this. It fits perfectly, has a gorgeous inner lining, and provides complete protection including a flap underneath the handle. I also own a Fender 65 DRRI, Buddha SuperDrive, and Mesa Mini Rectifier, that have their own covers, and none remotely compare to this. I will only purchase a Studio Slip cover for my future boutique amplifiers. ”