Frequently Asked Questions and How-To's

  • How do I begin?
    Look for your model in our List Of Thousands. From here, you can choose different cover or gig bag types and add or remove options to see prices. If you like what you see, you can order online using out secure shopping cart, or give us a call. If you do not wish to enter a credit card online, we appreciate if you still use the online cart and select "Please Phone for Credit Card" as the payment option. This saves us a lot of time that we can spend making your cover or bag instead!

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  • If your model is not listed or if you have a custom order
    You can get an estimate by clicking on the Instant Estimate. If you wish to order, please fill out and submit the Measurement Chart to send us your dimensions. If the shape of your model does not resemble one of our measurement charts, please send us photos or a link to a webpage with a description of the type of cover or bag you are interested in and we will communicate with you until we are satisfied that we can make you what you want. We will email you to let you know that your model has been added to The List of Thousands so you can order online or you can give us a call to order by phone. Once we receive your order, we always send you a confirmation letter with dimensions to double check to make sure we entered everything correctly. Measure twice – cut once!

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  • How do I order?
    We prefer that you order online as it keeps us better organized, but you are welcome to call in your order. We accept all major credit cards, checks, and PayPal. We use Elevon (through Costco) for our secure credit card transactions. Orders paid by check are not started until we receive your check.

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  • Do you make bags and covers for custom sizes?
    Yes, and unless the pattern is complicated and time consuming, we don't even charge extra!

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  • How do I measure my equipment?
    We have created a variety of measurement charts that will work with the majority of shapes available. We have also made a detailed video that will show you how to measure your gear.

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  • What if my gear has an unusual shape?
    When you're inquiring about an unusually shaped model, it's always helpful if you can give us a link to an online drawing. Very often, manufacturers have drawings in the owner's manual and you can e-mail a link to us. If there is no online link, please send photos so we have an idea of what you've got. We can walk you through which photos we need, and once we have them, you can help us with the dimensions. We can give you a quote based on the dimensions, handle openings and amount of time needed to make your bag or cover.

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  • Why do I have to reply to the confirmation letter?
    We do not put your order into production until you reply to the confirmation letter. You would be surprised how often customers order the wrong model, or change their minds, or the dimensions that we have don’t match their cabinet, or they decide that they’d rather have a clamshell than a cover, or… It goes on and on. We send the confirmation letter with the dimensions because we want to cut it out and do it right THE FIRST TIME! It’s very expensive to correct a mistake after the bag or cover is made. Measure twice, cut once. GET IT RIGHT THE FIRST TIME! If we don't hear back from you within 3 weeks we may cancel and refund your order, or we may proceed if it’s a common item but cannot be held responsible if the cover or bag does not fit.

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  • What if my cover or bag doesn't fit or there's a
    problem with it?

    Once we receive your order, we email the dimensions that we have for your gear to you so that you can double check them against your actual cabinet. If our dimensions differ from yours, we'll correct our pattern to fit your gear. If we make a mistake on verified dimensions or if there is a problem with the materials or options, we will quickly remake your corrected order and cover all of the shipping costs. If your bag or cover is made to the specs that you verified, but it doesn’t fit, we are not responsible, but we will help you and will remake your bag or cover at cost. The customer pays for shipping costs for these types of remakes or repairs.

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  • Should I order single or double padding?
    We get asked this a lot and it’s a difficult question to answer. The padding we use is a polyester fiber fill, similar to what you’d find inside a sleeping bag or quilt. The padding is quilted to a tough but soft nylon lining. The standard padding is about 3/8" thick and the double is closer to 3/4" thick. We make double padded bags and covers for customers because they; 1) are hard on their gear, 2) they want the best protection for their gear, 3) someone else is handling their gear. Single padding works great. Double works better. Double padding has twice the fiber fill that single pad has. It’s not something you can easily see (the double pads aren’t puffy), but you can feel the difference. More fiber is more shock absorbance.

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  • Do I need the Leather Strips?
    Leather strips are extra protection on the bottom of the bag usually under the "feet". You may want them if you are sliding your gear in and out of a vehicle, or if you want the best protection we can offer. The fabric that we use (1000 denier nylon Cordura) is extremely tough. Leather strips might not be necessary.

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  • Do I need a Web Strap on the bottom for my cover?
    We make our covers to fit snug. We recommend the strap if you lay your gear down on its back and slide it in and out of a vehicle. The strap prevents the cover from riding up. If your gear is always on its feet, you may not need the strap.

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  • Can I wash my Studio Slips?
    Our bags and covers are made with 100% man made materials and we recommend machine washing in cold water and hanging to dry. If your bag or cover is too big for the home washing machine, please use a large commercial machine so there is no damage from overload done to your washing machine.

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  • Are Studio Slips waterproof?
    The materials we use are waterproof, but we cannot call our covers and bags waterproof because we put tiny needle holes in them when we sew them together. We strive to make the handle openings as tight as possible for the best protection and we depend on you to check handle size for the best fit. Strap type handle openings are made with a flap that fits under the handle for extra protection.

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  • Lead time is 1 – 3 weeks, sometimes 4 weeks during high volume times. Why so long?
    Everything is made to order. We do not have "stock" items. The faster you confirm your dimensions, the faster your order will be shipped. We cut batches during the week. First we cut black single pad, then brown single pad, then black doubles and dust covers, then brown doubles and dust covers. A lot of the lead time depends on what we’re cutting when you reply to the confirmation letter.

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  • How do you ship?
    We ship via UPS or Priority Mail for domestic orders. Foreign orders have the option of Priority Mail or Express Mail. Please note on International orders: There may be additional customs duty and/or VAT (Value Added Tax) charges upon receipt of your order. We do not know the requirements of each country. Please contact your Postal Office for information.

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  • Do you give dealer discounts?
    Please contact us by email and we will send you our Wholesale information.

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  • Guarantee
    We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use and light abuse. Bags and covers are guaranteed to arrive as ordered. If they do not arrive as ordered, we will repair, replace or refund at no cost to you.

    We use tough, durable fabrics, zippers, hardware and thread and your bag or cover should last for many, many years- possibly longer than you! We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

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What People Are Saying
"
Thank you again Susan,, how you made my one off custom bag with my special needs perfectly, just from a phone call an a picture is amazing! If only you did mail order brides???
"
~Stuart, Dirge Guitar Works, Monroe, GA
"
Wanted to let you know how much I like the amp cover. This cover offers all the protection I need and the exterior isn't showing any signs of wear. We play about 7 to 8 shows a month - club dates to concerts and just about everything in-between. This cover holds up and makes it so much easier to transport my amp. So bottom line is I'm more than satisfied with my Studio Slip. Heavy touring where equipment is getting a lot of abuse can justify road cases but for everything else, I think this is the way to go. The quality, workmanship and attention to detail is top notch. I will order again as soon as the need arises. Thanks!
"
~Steve, Waxahachie, TX
"
I just got the dustcover. It is FANTASTIC! The fit is PERFECT! The quality of the material is EXCELLENT! I'm going to take some pictures of it on my TC Helicon VoiceLive unit with your cover on it and post it on the TC Helicon Facebook page with a link to your site. I'm sure you'll get some more VoiceLive custome
"
~Jordan H. NY, NY
"
Dear Susan, My Mesa Boogie DC-5 Head cover arrived today. I have to say the fit and the workmanship are spot on. I'm very pleased, and would not hesitate to deal with Studio Slips again. There is nothing quite like your covers available in the U.K. Well worth the wait and shipping costs. Best regards,
"
~Pete A (England, U.K.)
"
It arrived a couple of hours ago, perfect fit, great cover!! Now I can get it out of the house without scraping the walls. Many thanks for prompt service.
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~Bob M
"
Well done on great website, your database of measurements made Studio Slips the clear winner. Buying this kind of product local (Melbourne Australia) would have been ten times harder, I cant believe how easy this has been.
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~Aaron S., Melbourne, AUSTRALIA
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I just wanted to say THANK YOU SO MUCH for getting me the covers before last weeks gig! Perfect timing, and the fit-n-finish were fantastic. Your solid pricing and tremendous customer service means that I'll be back at some point! Hopefully sooner rather than later!
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~John S., Boonton, NJ
"
The cover arrived today. Fits like a glove. Beautiful!
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~Ron G., Eagan MN
"
The amp cover fits and looks great, the side pocket was a very good idea. Thank you. My Dr Z amp is well taken care of.
"
~Ed G., CANADA
"
I wanted to let you and the rest of the team know that I absolutely love the cover for my amp. It fits perfectly. It protects and looks great. Everyone who sees it loves it.
"
~Craig F., El Granada, CA
"
My name is Justin and I play guitar in the band Ellery, out of Cincinnati. I ordered one of your clamshell gigbags (in brown!) last year for my mid-70s Fender Princeton Reverb, and have been touring with it ever since. I've always been meaning to write - oh my gosh do I love this bag for my amp. It fits perfectly (!), is very protective, and looks great (I love the brown!). It really is one of my favorite things - such a perfect combo of form and function. I tell everyone about it...Thanks for your great product, it's such a blessing for what we do.
"
~Justin G., Lakeside Park, KY
"
The bag arrived yesterday and I put the Freidman ASM-12 in it this morning. It fits perfectly!!! Quality is second to none. Thank you for making a great product and an alternative to road cases for us weekend warriors.
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~Tim H., Prairie Du Sac WI
"
Got my cover for my Carr Rambler yesterday and it's a perfect fit. Thank you very much for the short turnaround time from order to receipt. Btw - the black with your white stitched logo looks real nice.
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~Steve M., Honolulu, HI
"
Thank you Susan for the eighth Studioslips.com cover that you have sent to me. As usual it fit exact, dead nuts, bingo, right on the money as in perfect. Great quality and heavy duty as expected. Thank you once again Susan for a great job.
"
~Brian C., Waterford CT
"
Got the cover Monday - very nice! But then, I expected that after learning my Milkman covers were made by you. Thanks, Susan!
"
~Daniel M., Westlake OH
"
My Studio Slip arrived today!!!!!! It fits my Roland KC 880 Amp perfectly. You are awsome!!!!!!!!!!! I will be contacting you shortly to fabricate a cover for my V-Drum Rack. So long for now & thank you very much!
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~Johnny R., Belfair, WA
"
Susan, I received my case cover today and I am more than pleased. It is a perfect fit with the superb quality as well. I have taken the liberty to post on Trapshooters.com about your company and manufacturing custom case covers. I am sure you will be receiving additional orders. Thanks again.
"
~Bob M., Las Vegas, NV
"
I picked the clamshell cover up today, and I just wanted to thank you for a perfectly fitting and nicely made product. I have to say it was way more expensive than if I had bought a cover here in the UK, but it's a better product, and postal charges, duty and customs charges are definitely beyond your control!
"
~Michael S., United Kingdom
"
I wanted to let you know that I received my cover yesterday afternoon, and could not be happier! It fits like a charm and looks great! Thanks again for a great amp cover!
"
~Chuck B., Elkton, Maryland
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I received my pedal board bag today - GREAT JOB! Fits Perfectly! Very quick turn-around, you will be recommended highly to all my musician friends!!
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~Jim C., Stevensville MD
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AGAIN, I am so happy that I purchased a StudioSlips cover. It fits perfectly and I know that they last and do their job well.
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~Stan B., Twin Oaks, PA
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I received the cover for my Morgan DAG15 Combo yesterday and the amp was just delivered today. i put on the cover and it's a perfect fit. I really like the cover, it looks very durable and i love the rear pocket.
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~Eric G., West Seneca, NY
"
Alrighty then !!! I got my next set of covers, and like before.....PERFECT !!! Thanks again Susan..I'll be in touch. I've got all kinds of things that need covers !!
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~Bob L., Newcastle, WA
"
I received the covers today, and they are great! The padded one especially is just fantastic! Thanks for the great product to help protect my great amps.
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~Charlie J., Pasadena, CA
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Just wanted to drop you a note to say the covers arrived today and I love them! The clamshell design is brilliant and they fit my Fuchs head and cabinet like a glove. Keep up the great work and I'm sure you will see more covers headed towards Detroit as players see these around town.
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~Brian., St. Clair Shores, MI
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I have received the cover and fits very well (Hughes & Kettner 25th Anniv. 20W Edition Tube 1x12 Combo).
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~John M., Korumburra, Vic. AUSTRALIA
"
WOW! Beautiful job....Fits like a glove.....I will recommend you to others.
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~Gary D., Springfield, MO
"
The cover fits perfectly and the smaller pocket is perfect for my needs. Thanks.
"
~Ben H., Washington DC
"
I notice when someone does a great job. I know that you and your team worked hard on the two covers you made for me. They are just perfect; embroidery, fit, everything. You also delivered them on time. Please tell all the folks who contributed that they did a great job. I will recommend your work at every opportunity.
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~John B., Albuquerque NM
"
Its actually Brian here (Lesleys husband) She has just arrived back home in Wellington and gave me my slip for my Mesa Boogie MK1 Reissue and it fits perfectly. The quality is amazing and Im seriously considering one more for my Fender 68 Custom Vibrolux Combo. Thank you for all your help and kind communication.
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~Brian G., New Zealand
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I received the cover the other day. It looks great & is a perfect fit.
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~Matt W., Shreveport, LA
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These came out really great -- thanks again!
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~Tom P.,
"
My 3 brown clamshell gig bags with leather strips on the bottom Are GREAT! Thank you for the quality work. The Studio Slips exceeded my expectations in beauty, fit and design, they are like custom sleeping bags for my JD Newell Fender Style amp and speaker cabinets. You should make Studio Slips Jackets so we humans can enjoy wearing such cool looking threads. I really appreciate my purchase.
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~Tony C., Sausalito, CA
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I received my slip cover yesterday and it's awesome! Not only that, but it's a perfect fit too! I will display it proudly! Thank you so much for such an excellent product. :D
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~Luther G., Spring TX
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The covers fit PERFECT. Thank you so much for the amazing customer service. I'll be ordering more soon. Truly a great company.
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~Stephen M., Kenmore NY
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Just wanted to let you know that the amp cover arrived and it fits perfectly.
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~Christine F., Mastic, NY
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Hi just wanted to say that the cover you made for my Orange Stack is spot on perfect and I love it! Thanks. I will definitely recommend you to my buddies.
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~Troy W., Charlotte, NC
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Got the covers yesterday and they fit great.
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~Barnett C., Sturbridge, MA
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just a quick note to let you know the cover arrived and is a perfect fit.
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~Michael B., Kaufman, TX
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The cover for my Allen Sweet Spot arrived today. It is very well made and fits perfectly! Many years from now, it will still be protecting my amp. Thanks for producing a great product!
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~Mark E., Bourbonnais, IL
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Received my amp cover today.P-E-R-F-E-C-T!!!!
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~Pete G., Minnetrista MN
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i received my cover yesterday, and its awesome. very well made. the fabric is sturdy, and the color is beautiful ( glad i got the brown) im also glad i decided to get the zippered pocket on the back. its perfect for my power cord, exrtra cables, etcetera. very nice touch! thanks so much, im glad i found you!
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~Richard L., Birmingham AL
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Cris received his amp cover on Wednesday & is DELIGHTED!! It fits perfectly & the quality is really nice! Impressive! Thanks so much for making it happen!
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~Britney D., Lancaster VA
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Thank you for the wonderful cover, it will be perfect. Now, I just need the dang keyboard to put into it! More delays on that, hopefully soon I'll get delivery....
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~John G., Everett, WA
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The cover is perfect! Fits like a glove and looks great. Thanks!!!
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~Scott H., Placerville CA
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Thanks again for a great product. As always it fits perfectly and looks great!! (Dr. Z Air Brake).
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~Bob K., Oakland CA
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I have to say that I absolutely love the amplifier head cover that you made for me in June. That's why I'm back to get the matching cabinet cover. Thanks for your great work and attention to detail.
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~Rene L., Covina, CA
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The cover was just delivered 5 minutes ago and I wanted to let you know that it looks great and is a perfect fit. I really appreciate it and will put it to good use.
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~Steve W., Aledo TX
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Hi Susan...I rec'd the cover last week. It fits like a glove...as always nice work!!! Your covers keeps my gear looking brand new.
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~Steve K., Hilo, Hawaii
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The Clamshell for my Bogner Duende fit perfectly. Thank you so much for everything. I really, really truly appreciate all that you, Michael, and everyone at Studio slips has done for me, time and time again. Your most loyal customer,
"
~Herb G., Petaluma, CA