Frequently Asked Questions and How-To's

  • How do I begin?
    Look for your model in our List Of Thousands. From here, you can choose different cover or gig bag types and add or remove options to see prices. If you like what you see, you can order online using out secure shopping cart, or give us a call. If you do not wish to enter a credit card online, we appreciate if you still use the online cart and select "Please Phone for Credit Card" as the payment option. This saves us a lot of time that we can spend making your cover or bag instead!

    Return to Top

  • If your model is not listed or if you have a custom order
    You can get an estimate by clicking on the Instant Estimate. If you wish to order, please fill out and submit the Measurement Chart to send us your dimensions. If the shape of your model does not resemble one of our measurement charts, please send us photos or a link to a webpage with a description of the type of cover or bag you are interested in and we will communicate with you until we are satisfied that we can make you what you want. We will email you to let you know that your model has been added to The List of Thousands so you can order online or you can give us a call to order by phone. Once we receive your order, we always send you a confirmation letter with dimensions to double check to make sure we entered everything correctly. Measure twice – cut once!

    Return to Top

  • How do I order?
    We prefer that you order online as it keeps us better organized, but you are welcome to call in your order. We accept all major credit cards, checks, and PayPal. We use Elevon (through Costco) for our secure credit card transactions. Orders paid by check are not started until we receive your check.

    Return to Top

  • Do you make bags and covers for custom sizes?
    Yes, and unless the pattern is complicated and time consuming, we don't even charge extra!

    Return to Top

  • How do I measure my equipment?
    We have created a variety of measurement charts that will work with the majority of shapes available. We have also made a detailed video that will show you how to measure your gear.

    Return to Top

  • What if my gear has an unusual shape?
    When you're inquiring about an unusually shaped model, it's always helpful if you can give us a link to an online drawing. Very often, manufacturers have drawings in the owner's manual and you can e-mail a link to us. If there is no online link, please send photos so we have an idea of what you've got. We can walk you through which photos we need, and once we have them, you can help us with the dimensions. We can give you a quote based on the dimensions, handle openings and amount of time needed to make your bag or cover.

    Return to Top

  • Why do I have to reply to the confirmation letter?
    We do not put your order into production until you reply to the confirmation letter. You would be surprised how often customers order the wrong model, or change their minds, or the dimensions that we have don’t match their cabinet, or they decide that they’d rather have a clamshell than a cover, or… It goes on and on. We send the confirmation letter with the dimensions because we want to cut it out and do it right THE FIRST TIME! It’s very expensive to correct a mistake after the bag or cover is made. Measure twice, cut once. GET IT RIGHT THE FIRST TIME! If we don't hear back from you within 3 weeks we may cancel and refund your order, or we may proceed if it’s a common item but cannot be held responsible if the cover or bag does not fit.

    Return to Top

  • What if my cover or bag doesn't fit or there's a
    problem with it?

    Once we receive your order, we email the dimensions that we have for your gear to you so that you can double check them against your actual cabinet. If our dimensions differ from yours, we'll correct our pattern to fit your gear. If we make a mistake on verified dimensions or if there is a problem with the materials or options, we will quickly remake your corrected order and cover all of the shipping costs. If your bag or cover is made to the specs that you verified, but it doesn’t fit, we are not responsible, but we will help you and will remake your bag or cover at cost. The customer pays for shipping costs for these types of remakes or repairs.

    Return to Top

  • Should I order single or double padding?
    We get asked this a lot and it’s a difficult question to answer. The padding we use is a polyester fiber fill, similar to what you’d find inside a sleeping bag or quilt. The padding is quilted to a tough but soft nylon lining. The standard padding is about 3/8" thick and the double is closer to 3/4" thick. We make double padded bags and covers for customers because they; 1) are hard on their gear, 2) they want the best protection for their gear, 3) someone else is handling their gear. Single padding works great. Double works better. Double padding has twice the fiber fill that single pad has. It’s not something you can easily see (the double pads aren’t puffy), but you can feel the difference. More fiber is more shock absorbance.

    Return to Top

  • Do I need the Leather Strips?
    Leather strips are extra protection on the bottom of the bag usually under the "feet". You may want them if you are sliding your gear in and out of a vehicle, or if you want the best protection we can offer. The fabric that we use (1000 denier nylon Cordura) is extremely tough. Leather strips might not be necessary.

    Return to Top

  • Do I need a Web Strap on the bottom for my cover?
    We make our covers to fit snug. We recommend the strap if you lay your gear down on its back and slide it in and out of a vehicle. The strap prevents the cover from riding up. If your gear is always on its feet, you may not need the strap.

    Return to Top

  • Can I wash my Studio Slips?
    Our bags and covers are made with 100% man made materials and we recommend machine washing in cold water and hanging to dry. If your bag or cover is too big for the home washing machine, please use a large commercial machine so there is no damage from overload done to your washing machine.

    Return to Top

  • Are Studio Slips waterproof?
    The materials we use are waterproof, but we cannot call our covers and bags waterproof because we put tiny needle holes in them when we sew them together. We strive to make the handle openings as tight as possible for the best protection and we depend on you to check handle size for the best fit. Strap type handle openings are made with a flap that fits under the handle for extra protection.

    Return to Top

  • Lead time is 1 – 3 weeks, sometimes 4 weeks during high volume times. Why so long?
    Everything is made to order. We do not have "stock" items. The faster you confirm your dimensions, the faster your order will be shipped. We cut batches during the week. First we cut black single pad, then brown single pad, then black doubles and dust covers, then brown doubles and dust covers. A lot of the lead time depends on what we’re cutting when you reply to the confirmation letter.

    Return to Top

  • How do you ship?
    We ship via UPS or Priority Mail for domestic orders. Foreign orders have the option of Priority Mail or Express Mail. Please note on International orders: There may be additional customs duty and/or VAT (Value Added Tax) charges upon receipt of your order. We do not know the requirements of each country. Please contact your Postal Office for information.

    Return to Top

  • Do you give dealer discounts?
    Please contact us by email and we will send you our Wholesale information.

    Return to Top

  • Guarantee
    We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use and light abuse. Bags and covers are guaranteed to arrive as ordered. If they do not arrive as ordered, we will repair, replace or refund at no cost to you.

    We use tough, durable fabrics, zippers, hardware and thread and your bag or cover should last for many, many years- possibly longer than you! We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

    Return to Top

What People Are Saying
"
Hi Susan! I wanted to let you know how much I love this cover! It fits perfectly. Thank you. Although now this has now opened a whole can of worms. Now I have to get more for my other amps!
"
~Jeff W., Salinas CA
"
I received the cover today. It fits perfectly and really couldnt be any better !
"
~Bernd W., Germany
"
THANKS A LOT for your helpness your seriousness and kindness!! Be sure that if i have something else to protect i'll econtact you , because your job is perfect. I put each slip on the amp and cab , and let me tell you first---> that it so beautifull like that ;-) and then---> that the measurement was perfect.
"
~Vincent T., Ste Clotilde, REUNION
"
Got the cover in for the Classic 30, thanks! It fits perfectly! I'll be in touch again, guaranteed!
"
~Dennis S., Harvest AL
"
Hi Susan - received the case. Really beautiful. Wonderful job on it. Do you make instrument (guitar) cases? I'm very impressed.
"
~David E., Hastings-on-Hudson, NY
"
I received my 4x12 cover and couldn't be happier. Seems incredibly durable and much nicer and seemingly more practical than the "foam" slip cover I looked at before deciding on yours. Thanks for the quick production and shipping.
"
~Brent T., Johnson Creek, WI
"
I received the cover yesterday for my Mesa Boogie 4x12 cabinet. I just wanted to say that it fits great and I am very impressed with your product. I will definitely recommend Studio Slips to everyone I know.
"
~William W., Chantilly VA
"
Perfect fit! Man, can I measure or what? Oh, you did a nice job too.
"
~Rolf T., Rockford, Ill.
"
Just checking in, the amp slip covers arrived in the mail yesterday. They both fit perfectly and look great! Thanks again for your assistance and also the help with the shipping. I appreciate everything, I'll let you know if I need anything more.
"
~Jose R., Union City CA
"
Fits like a silk glove on a chickens beak. Thank you very much for the exellent amp cover and service.............................
"
~Bill B., Powell River BC CANADA
"
I got my clamshell bag for my Fishman Loudbox mini yesterday. It fits great, looks really good. The amp has a "swept back" design and I'm sure it's not easy to sew a case for it. Good work, and thanks!
"
~David K., Wichita KS
"
Just got it today, and it fits well, and looks great. Thanks a bunch!
"
~Nichol R., Toronto, Canada
"
The amp cover arrived this afternoon. Spectacular workmanship! Perfect fit. Now I need one for the pedalboard.
"
~David C., Fort Myers FL
"
The cover fits PERFECTLY!!! Thank you so very much! And I must say The quality is MUCH better than... I look forward to ordering more of these from you so please be sure to save the design.
"
~Wes D., San Antonio, TX
"
I received the amp cover and I just want to say ,...as usual ..your work is superb!!
"
~James H., Bethlehem, PA
"
The dimensions of the custom cover fit my 2015 Korg Kronos well. Instead of resting on the keys, the cover is supported by the top of the keyboard, and rests atop a series of dials on the left and right panel above the keyboard. I believe there is little to no pressure on the keys. Highly recommended.
"
~Peter W., Roseville, MN
"
By the way, I also realized that I never wrote to thank you for the case for my Xits.... the case, as always, fits supremely well.... what a treat it is to get cases from you! They are always perfect.... you are really helping working musicians care for their prized instruments, and I'm really glad I found you....
"
~Michael L., Beacon, NY
"
I want to thank you for all your time and help with the cases. I love em. You are the best. Thanks again and I could not be more satisfied.
"
~Tim P., Mesquite, TX
"
Just wanted to send a quick thank-you for the brown covers you sent for my Fender Deluxe Reverb and my Mesa Lonestar Special. They arrived sooner than expected,and the fit on both is perfect. I really appreciate the product, and all the time you spent on the phone with me.
"
~Jack R., Littleton, CO
"
Cover received and of course it fits like a glove. Thanks Susan! And a very Merry Christmas to you and yours!
"
~Gary L., San Diego, CA
"
Received the cover today. Fits like a glove. Nice quality. thanks so much!
"
~Rich C., Jackson, NJ
"
I got the cover for the Mojo Tone Tween Princeton cab yesterday. It fits perfect and looks great! Thanks again for such great service!
"
~Kirk H., Saugatuck MI
"
Just received the cover. Fits PERFECTLY! Great craftsmanship! High quality materials! So proud to support an American small business owner such as yourself. Thanks again.
"
~Alex F., Brooklyn, NY
"
The cover came yesterday and it looks really great! The Bogner cabinet is now ready to hit the road and change the world of music forever!!. . . or something like that. I will definitely keep you in mind for future work. Thank you so much,
"
~Joel K., Oakland, CA
"
Arrived on time, and both fit perfectly, as ever. Thanks very much!
"
~Dave P., Houston, TX
"
I just got the cover for my amp and it's great....really nice, fits perfectly and is really well made...thanks again...
"
~Kim S., Pointe-Claire, Canada
"
...just recieved my amp cover.....love it!!!!-thanks
"
~John M., Penacook, NH
"
I received my covers for Phil Jones Suitcase compact and C4 cab yesterday. An absolutely perfect fit and your suggestion on padding was exactly what I needed. I've been having my covers made by a local canvas company for 40 years and yours are way superior and only a few dollars more. Sure wish I knew about your company a long time ago. Thanks very much for your help and I will recommend Studio Slips to all.
"
~Dan C., North Plainfield NJ
"
Bag received, its perfect in every way, Thank You!
"
~Bill H., Astoria OR
"
It's fabulous and fits perfectly. I'll be putting the word out around town about your covers. Thanks again,it was worth the wait.
"
~David R., Canada
"
Elation DMX-Operator 192 Ch DMX Controller (padded cover) - Hi, I received it today and it fits perfect, thanks again!
"
~Robert L., Georgetown, TX
"
It arrived today. It is super nice. Thank you very much
"
~Ralph N., Butler PA
"
I received the cover yesterday. It's beautiful, very nicely made, matches my other Mesa covers and fits perfectly. Thanks!
"
~Brandan W., Brentwood CA
"
Hello Susan. Got the cover..love it! The handle cutout is perfectly placed with 4 7/8 from the back. Thanks again
"
~Will R., Frankfort KY
"
They are here, and you nailed it!
"
~Jonathan L., Ashton MD
"
The Amp cover arrived the other day. Nice Job, Fits like a Glove.
"
~Jim S
"
The Polytone cover arrived last week and is perfect! Thanks again for doing a fantastic job. I will continue to recommend you to anyone looking for custom covers.
"
~Peter T., Arlington, MA
"
The cover arrived today. Thanks to you all for making such a really high quality product and for providing such good service. I'm an extremely happy customer.
"
~Michael S., Grandview Heights OH
"
The custom cover you made for my Smith Audio (odd shaped cabinet) is a welcome addition. Due to the position of the handles, it is now quite easy to load and unload. I also like the way you did the zippers. As I expected, leaving the majority of the choices up to you worked out best. GREAT JOB, EXCELLENT COMMUNICATION, VERY GOOD PRICING
"
~Bill H., Wantagh, NY
"
The cover was just delivered 5 minutes ago and I wanted to let you know that it looks great and is a perfect fit. I really appreciate it and will put it to good use.
"
~Steve W., Aledo TX
"
Got the slip cover for the Deluxe Fender this morning. Another great job !
"
~Steff P., Antwerpen, BELGIUM
"
Received my Studio Slips Amp cover and I love it!! Thank you so much and I will spread the word about your product.
"
~Julie S., Snowmass Village CO
"
The amp cover arrived, it fits perfectly. It's awesome.
"
~Carlo R., Nebbiuno, ITALY
"
Just a quick note to say the cover arrived and is outstanding as usual.
"
~Steve K., Fullerton, CA
"
Thanks Susan. Great as always. Happy New Year!
"
~Michael K., Vancouver, WA
"
I received the Studio Slips for the London and the 2x12 Cab today, the only thing that looks better than the amps in those covers, is the amps out of those covers (what can I say? They're 65 Amps). They fit perfectly and I am totally pleased. Thank you again for your good services.
"
~Matthew G., Woodinville, WA
"
I really like the gig bag you made for my steel guitar. Thanks a lot. It makes life quite a bit easier.
"
~Mike N. Middlesex, NJ
"
I am very pleased with the bag you custom designed for my washboard. It has high quality material and a sturdy strap. I appreciate your excellent customer service in tracking down our post office's error. I will be back and will send others your way.
"
~Judy C., Sequim, WA
"
I just picked up the Clamshell Gig Bag for my Fender Head from the post office. What a beautiful product, so well made and easy to use. I am extremely pleased to have found Studio Slips on the Internet. Excellent service and your quick turn-around meant I didn't have too long a wait for delivery.
"
~Doug G., Ontario, Canada
"
Perfect! Thank you the slip matches perfectly.
"
~David T., Portsmouth, NH