Frequently Asked Questions and How-To's

  • How do I begin?
    Look for your model in our List Of Thousands. From here, you can choose different cover or gig bag types and add or remove options to see prices. If you like what you see, you can order online using out secure shopping cart, or give us a call. If you do not wish to enter a credit card online, we appreciate if you still use the online cart and select "Please Phone for Credit Card" as the payment option. This saves us a lot of time that we can spend making your cover or bag instead!

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  • If your model is not listed or if you have a custom order
    You can get an estimate by clicking on the Instant Estimate. If you wish to order, please fill out and submit the Measurement Chart to send us your dimensions. If the shape of your model does not resemble one of our measurement charts, please send us photos or a link to a webpage with a description of the type of cover or bag you are interested in and we will communicate with you until we are satisfied that we can make you what you want. We will email you to let you know that your model has been added to The List of Thousands so you can order online or you can give us a call to order by phone. Once we receive your order, we always send you a confirmation letter with dimensions to double check to make sure we entered everything correctly. Measure twice – cut once!

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  • How do I order?
    We prefer that you order online as it keeps us better organized, but you are welcome to call in your order. We accept all major credit cards, checks, and PayPal. We use Elevon (through Costco) for our secure credit card transactions. Orders paid by check are not started until we receive your check.

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  • Do you make bags and covers for custom sizes?
    Yes, and unless the pattern is complicated and time consuming, we don't even charge extra!

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  • How do I measure my equipment?
    We have created a variety of measurement charts that will work with the majority of shapes available. We have also made a detailed video that will show you how to measure your gear.

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  • What if my gear has an unusual shape?
    When you're inquiring about an unusually shaped model, it's always helpful if you can give us a link to an online drawing. Very often, manufacturers have drawings in the owner's manual and you can e-mail a link to us. If there is no online link, please send photos so we have an idea of what you've got. We can walk you through which photos we need, and once we have them, you can help us with the dimensions. We can give you a quote based on the dimensions, handle openings and amount of time needed to make your bag or cover.

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  • Why do I have to reply to the confirmation letter?
    We do not put your order into production until you reply to the confirmation letter. You would be surprised how often customers order the wrong model, or change their minds, or the dimensions that we have don’t match their cabinet, or they decide that they’d rather have a clamshell than a cover, or… It goes on and on. We send the confirmation letter with the dimensions because we want to cut it out and do it right THE FIRST TIME! It’s very expensive to correct a mistake after the bag or cover is made. Measure twice, cut once. GET IT RIGHT THE FIRST TIME! If we don't hear back from you within 3 weeks we may cancel and refund your order, or we may proceed if it’s a common item but cannot be held responsible if the cover or bag does not fit.

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  • What if my cover or bag doesn't fit or there's a
    problem with it?

    Once we receive your order, we email the dimensions that we have for your gear to you so that you can double check them against your actual cabinet. If our dimensions differ from yours, we'll correct our pattern to fit your gear. If we make a mistake on verified dimensions or if there is a problem with the materials or options, we will quickly remake your corrected order and cover all of the shipping costs. If your bag or cover is made to the specs that you verified, but it doesn’t fit, we are not responsible, but we will help you and will remake your bag or cover at cost. The customer pays for shipping costs for these types of remakes or repairs.

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  • Should I order single or double padding?
    We get asked this a lot and it’s a difficult question to answer. The padding we use is a polyester fiber fill, similar to what you’d find inside a sleeping bag or quilt. The padding is quilted to a tough but soft nylon lining. The standard padding is about 3/8" thick and the double is closer to 3/4" thick. We make double padded bags and covers for customers because they; 1) are hard on their gear, 2) they want the best protection for their gear, 3) someone else is handling their gear. Single padding works great. Double works better. Double padding has twice the fiber fill that single pad has. It’s not something you can easily see (the double pads aren’t puffy), but you can feel the difference. More fiber is more shock absorbance.

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  • Do I need the Leather Strips?
    Leather strips are extra protection on the bottom of the bag usually under the "feet". You may want them if you are sliding your gear in and out of a vehicle, or if you want the best protection we can offer. The fabric that we use (1000 denier nylon Cordura) is extremely tough. Leather strips might not be necessary.

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  • Do I need a Web Strap on the bottom for my cover?
    We make our covers to fit snug. We recommend the strap if you lay your gear down on its back and slide it in and out of a vehicle. The strap prevents the cover from riding up. If your gear is always on its feet, you may not need the strap.

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  • Can I wash my Studio Slips?
    Our bags and covers are made with 100% man made materials and we recommend machine washing in cold water and hanging to dry. If your bag or cover is too big for the home washing machine, please use a large commercial machine so there is no damage from overload done to your washing machine.

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  • Are Studio Slips waterproof?
    The materials we use are waterproof, but we cannot call our covers and bags waterproof because we put tiny needle holes in them when we sew them together. We strive to make the handle openings as tight as possible for the best protection and we depend on you to check handle size for the best fit. Strap type handle openings are made with a flap that fits under the handle for extra protection.

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  • Lead time is 1 – 3 weeks, sometimes 4 weeks during high volume times. Why so long?
    Everything is made to order. We do not have "stock" items. The faster you confirm your dimensions, the faster your order will be shipped. We cut batches during the week. First we cut black single pad, then brown single pad, then black doubles and dust covers, then brown doubles and dust covers. A lot of the lead time depends on what we’re cutting when you reply to the confirmation letter.

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  • How do you ship?
    We ship via UPS or Priority Mail for domestic orders. Foreign orders have the option of Priority Mail or Express Mail. Please note on International orders: There may be additional customs duty and/or VAT (Value Added Tax) charges upon receipt of your order. We do not know the requirements of each country. Please contact your Postal Office for information.

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  • Do you give dealer discounts?
    Please contact us by email and we will send you our Wholesale information.

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  • Guarantee
    We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use and light abuse. Bags and covers are guaranteed to arrive as ordered. If they do not arrive as ordered, we will repair, replace or refund at no cost to you.

    We use tough, durable fabrics, zippers, hardware and thread and your bag or cover should last for many, many years- possibly longer than you! We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

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What People Are Saying
"
I received my briefcase gig bag today, after a train derailment delayed the shipment, and I cannot be more pleased with the bag! My amplifier fits PERFECTLY and the workmanship is terrific!
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~Greg R., Bolingbrook, IL
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The bag arrived today. It is simply PERFECT. Super high quality and it fits exactly like I was hoping it would. Thanks again and all the best.
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~Francesco F - Doha, Qatar
"
I received studio slip pedal board bagtoday!!! I am beyond happy with it!!! Your work is amazing! I did over Measure it. So there's a little wiggle bit nothing be upset about! I just wanted to thank you so much!! Can't wait to put in my order for a slip for my fender twin reverb!! Looking forward to our business together 😊
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~Hasan S., East Chicago IN
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hey Susan, got the cover today, prefect fit, great job. thanks,
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~Bill M. Massapequa Park NY
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Arrived today and fit perfectly as usual!
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~Jeff B., Boise, ID
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The cover for my Phil Jones amp arrived today, and it is excellent, fits perfectly, looks fantastic, and the quality of your work is outstanding. Many, many thanks, I am sure it will serve me well for years to come.
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~Terry S., Dersingham, GB
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I just wanted to let you know that I received the cover today. It fits perfectly and looks great. Thanks very much. I'll be sure to recommend you to friends and fellow musicians.
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~Elmer J., Bronx, NY
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I wouldn't keep coming back if you didn't make the best covers on the planet!
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~Rob B., Framingham, MA
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Got the vibe cover today. Fits real good. Thanks
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~Brad D., Tujunga CA
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Just wanted to say thanks for the quick turnaround on the cover for my Phil Jones BG300. It's perfect. I'll be recommending you to everyone.
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~John D., Cockeysville, MD
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Just wanted to you know that the cover showed up and fits perfectly over the pedals.
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~Jeffrey S., Beverly, MA
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Just wanted to thank you for your time and assistance. The cover you made for my Empire fits perfectly.
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~Doug G., Phelps, NY
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I just received my new Studio Slip for my Vox AV 60 amplifier and it is awesome. The fit is perfect and the quality is excellent. I could not be happier. Thank you very much!
"
~Michael W., Tucson AZ
"
As you know, it's been a brutal winter especially here in the Midwest. Had a gig in Wisconsin this past Sunday, so I drove up from Chicago worried about what was predicted; 12-18" of snow! Well, as it turned out what happened weather-wise instead was just horrible sleeting rain/snow and it was a mess and I started getting nervous about taking out my groovy little red leather Boogie Maverick. Got to my Mom's where I'd left my amp, and lo and behold; your studio slips cover had arrived and truly saved the day! Much better even than I'd hoped for, nice, tight fit and great padded covering- how perfect for the Perfect Storm? Anyway, it was such a nice surprise and I am so pleased.
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~Frank F., Chicago, IL
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Hi! I just have to tell you how truly in love with my bag that I am!!!! How cool it is to just dream up the perfect bag and it arrives!! I love it!
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~Liz D., San Francisco CA
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Just received the cover for the small EVH LBX head. Fit is great and service was fast and friendly. Look forward to dealing with you again soon.
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~John N., Carlsbad CA
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Susan, you nailed it. Cover is perfect and beautiful.
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~Aaron B., Redondo Beach, CA
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Got your slips and they are a perfect fit. The printer case is outstanding. I have forwarded your info to Citizen and some of my counterparts in the industry who will be buying the same printer for the same applications I have. I expect you?ll see more business from them.
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~Jim G., Valencia, CA
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Studio Slips, Thank you. I get a lot of crap in the mail. A lot of my orders are disappointing. Your clamshell bag was not. It is an excellent cover for my amp. Excellent! Thank you so much for making such a great product. Matt Franco Ps - Your customer service was ridiculously patient. Thank you.
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~Matt F., Allentown, PA
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Fits perfectly! Thank you!
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~AJ Ghent, Acworth, GA
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Hi, Susan. The cover for my Motion Sound amp arrived today. It looks great, fits perfectly, and seems very well made. The pocket is pure genius. Thanks!
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~Jamie N., West Layfayette IN
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I have the cover... just perfect!!!! thanks a lot.
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~Eduardo M., BA, Argentina
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Thank you so much for the cover. It is perfect. Happy Easter & God bless you all,
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~Bruce R., Ventura, CA
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Just a quick word to say that i'm very happy with the cover and it fits like a glove !
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~Patrick C., Quebec, Canada
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I received my Clamshell Gig Bag today for my Peavey JSX Mini Colossal. It looks and fits perfectly! I look forward to using it this week while teaching. I'll order again soon. Thank you for such fast and helpful service. I'll recommend Studio Slips to my friends and colleagues.
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~Roxy D., Olmsted Falls, OH
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The bag for my Fender Harvard arrived today. It fits perfectly and is really well made. Thanks & best wishes
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~Matt F., London, England
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My covers arrived today and they fit perfectly. They are beautiful! Thank you so much. I am going to recommend your covers to the people I have been dealing with for my Fuchs amp.
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~Tony R
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The cover arrived today. It fits like the proverbial glove. Thank you so much for your help and punctiliousness. Gotta love standardized measurement. Every time a potential ding is thwarted by your fine cover, I will turn towards California and offer a heartfelt thank you
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~Chilese, Peoria, AZ
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Received my new Blackstar HT-5 and Vox DA-5 quilted slip covers today. They are a perfect fit, excellent quality and look great! I would have no hesitation recommending them to friends etc.
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~Robin N.T., UNITED KINGDOM
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Hi Susan, I picked up the cover yesterday and am very pleased with the quality work(personship). This thing fits like a glove in every way! My wife was extremely pleased...bonus. Thank you and your staff.
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~Jim McC., Odessa, ON, CANADA
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Just wanted to write and say thank you, once again, for providing such an awesome product. The attention to detail really shows all over. Great quality zippers, heavy duty fabric, (So glad I went with the brown, matches my retro looking amp to a tee) and most importantly, fit. The old saying "fit's like a glove" should be replaced with "Fits like a Studio Slips cover".
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~Alex S., Edmonton, AL
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Well, you have done it again. On time delivery. Fantastic quality on a very special order. You are my music instrument case cover company for life.
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~Warren R. Plano, TX
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It arrived. It fits great and looks great. Thanks!
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~Paul L., San Luis Obispo, CA
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I received my studio slips and everything fit perfectly! These are the best covers I have ever used for my gear. Now I won't have to worry about my Morgan RCA35 Head and Cab getting banged around in transport. Thanks again!!
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~Teresa W., Santa Cruz CA
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I just wanted to let you know that my new "Studio Slip" cover arrived yesterday (10/30). It's perfect.
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~Chris B., Taoyuan City, TAIWAN
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Received the second cover this morning. You produce a beautiful product. I would like to thank you for your quick and courteous response in this matter. Many companies that I deal with would not be so kind or quick to respond to a situation such as this. You are truly a first rate company.
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~Dean D - Kalamazoo, MI
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I got my cover today and I just wanted to drop you a quick thank you for the great work. The fit is perfect and quality of the product is very impressive. Thanks again I'm very pleased with the cover!
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~Lou A., San Ramon CA
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Just wanted to let you know I received the covers and they fit perfect. Thanks for doing such a wonderful job.
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~Joe T., Rowlett TX
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Thanks again for another fantastic slip for my super reverb. Perfect!
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~Mark S., Oceanside, CA
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Just got my Studio Slips cover. All is good, it fits perfect. You guys ever think of filling the padding with helium? Rock-n-Roll and a back past the half century mark aren't working out like I planned! HA!
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~Dave D., Ozark MO
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The bag came in today and fits great-looks sharp! Thanks so much!
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~John H., Lexington, KY
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I have just picked up your package at an Amsterdam post office, unpacked it and stuck the Royal Bluesman in the bag. It fits perfectly and snugly too. So snugly in fact that the Royal Bluesman started humming a tune in a low voice! I must be imagining things. Anyway, thank you and who knows, I might require your expert skills again someday. Bye,
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~Robert N. Amsterdam, Netherlands
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Just a quick note to let you know I received the amp covers and both are perfect.
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~Jack M. Naperville, IL
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Fits like a silk glove on a chickens beak. Thank you very much for the exellent amp cover and service.............................
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~Bill B., Powell River BC CANADA
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Sorry it has taken me a few days to get back to you about my custom cover. I received it on time last week and I am REALLY impressed with the job y'all did! The hauling handles work perfectly. Now, all I have to do is zip my amp up in the case, and pick it up like an AC30. Running those webbing straps around underneath really did the trick. They take the weight so the material doesn't give way. The other thing I like is the quality hardware that y'all used to attach the handles. They unclip and move right out of the way for opening. They are also nice and snug against the top when in position for hauling. The padded slips are very comfortable for my hands and the whole rig is so transportable now I don't know how I ever lived without one of your covers!! You really should consider making the work you did for me part of your standard options. It is very handy and I know that many musicians find it difficult to haul amps like mine with just that single handle provided by the manufacturer (what were they thinking?!?!). It really is a sick joke to put a lone handle on an amp that weighs as much as an AC30 or a Twin. Thanks again for a terrific product, and I'll be sure to peruse your site for my other gear needs.
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~John H., Richmond, VA
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The padded cover for my Fargen 49x54 came today and the experience of putting it on the amp was pure bliss. It couldn't fit any better if I had brought the amp to Santa Rosa and left it with you. Your fitting is magic and the workmanship (workwomanship) is beyond compare. Thanks so much!! I waited a long time to find the Fargen and now it has a cover that matches its fine quality.
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~Gary P., Berkeley, CA
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Received the cover last week and used it last night - perfect protection for all that British rain! Will email next order when the Dr Z stuff arrives. It'll have to be Christmas in April now...
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~Steve, UK
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The covers came in today. The fit great. The notched backs worked for clearing the plugged in speaker cables. One lies perfectly flat and the other sticks out a little by the power plug. I hope the notches did not add a lot of work. I'd bet there are other amp owners that would entertain some sort of cut out to facilitate hooked up / plugged in equipment.
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~Tim H., Wake Forest, NC
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Congratulations for the magnificent work realized on my Black padding covers of my Head Bassman 135 and my Bassman cabinet 4X12. The quality of covers is still better there really that on the photos of the site.The manufacturing and the sending is very fast and the respect for the sent dimensions is completed.And thanks to Susan for her availability and its kindness.I know where I am going to make my next covers of my amplis do...
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~C?dric K., Le Harve, FRANCE
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Just wanted to take the time and say thank you, the bag fits like a glove.
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~Leslie S., Philadelphia PA