Frequently Asked Questions and How-To's

  • How do I begin?
    Look for your model in our List Of Thousands. From here, you can choose different cover or gig bag types and add or remove options to see prices. If you like what you see, you can order online using out secure shopping cart, or give us a call. If you do not wish to enter a credit card online, we appreciate if you still use the online cart and select "Please Phone for Credit Card" as the payment option. This saves us a lot of time that we can spend making your cover or bag instead!

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  • If your model is not listed or if you have a custom order
    You can get an estimate by clicking on the Instant Estimate. If you wish to order, please fill out and submit the Measurement Chart to send us your dimensions. If the shape of your model does not resemble one of our measurement charts, please send us photos or a link to a webpage with a description of the type of cover or bag you are interested in and we will communicate with you until we are satisfied that we can make you what you want. We will email you to let you know that your model has been added to The List of Thousands so you can order online or you can give us a call to order by phone. Once we receive your order, we always send you a confirmation letter with dimensions to double check to make sure we entered everything correctly. Measure twice – cut once!

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  • How do I order?
    We prefer that you order online as it keeps us better organized, but you are welcome to call in your order. We accept all major credit cards, checks, and PayPal. We use Elevon (through Costco) for our secure credit card transactions. Orders paid by check are not started until we receive your check.

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  • Do you make bags and covers for custom sizes?
    Yes, and unless the pattern is complicated and time consuming, we don't even charge extra!

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  • How do I measure my equipment?
    We have created a variety of measurement charts that will work with the majority of shapes available. We have also made a detailed video that will show you how to measure your gear.

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  • What if my gear has an unusual shape?
    When you're inquiring about an unusually shaped model, it's always helpful if you can give us a link to an online drawing. Very often, manufacturers have drawings in the owner's manual and you can e-mail a link to us. If there is no online link, please send photos so we have an idea of what you've got. We can walk you through which photos we need, and once we have them, you can help us with the dimensions. We can give you a quote based on the dimensions, handle openings and amount of time needed to make your bag or cover.

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  • Why do I have to reply to the confirmation letter?
    We do not put your order into production until you reply to the confirmation letter. You would be surprised how often customers order the wrong model, or change their minds, or the dimensions that we have don’t match their cabinet, or they decide that they’d rather have a clamshell than a cover, or… It goes on and on. We send the confirmation letter with the dimensions because we want to cut it out and do it right THE FIRST TIME! It’s very expensive to correct a mistake after the bag or cover is made. Measure twice, cut once. GET IT RIGHT THE FIRST TIME! If we don't hear back from you within 3 weeks we may cancel and refund your order, or we may proceed if it’s a common item but cannot be held responsible if the cover or bag does not fit.

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  • What if my cover or bag doesn't fit or there's a
    problem with it?

    Once we receive your order, we email the dimensions that we have for your gear to you so that you can double check them against your actual cabinet. If our dimensions differ from yours, we'll correct our pattern to fit your gear. If we make a mistake on verified dimensions or if there is a problem with the materials or options, we will quickly remake your corrected order and cover all of the shipping costs. If your bag or cover is made to the specs that you verified, but it doesn’t fit, we are not responsible, but we will help you and will remake your bag or cover at cost. The customer pays for shipping costs for these types of remakes or repairs.

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  • Should I order single or double padding?
    We get asked this a lot and it’s a difficult question to answer. The padding we use is a polyester fiber fill, similar to what you’d find inside a sleeping bag or quilt. The padding is quilted to a tough but soft nylon lining. The standard padding is about 3/8" thick and the double is closer to 3/4" thick. We make double padded bags and covers for customers because they; 1) are hard on their gear, 2) they want the best protection for their gear, 3) someone else is handling their gear. Single padding works great. Double works better. Double padding has twice the fiber fill that single pad has. It’s not something you can easily see (the double pads aren’t puffy), but you can feel the difference. More fiber is more shock absorbance.

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  • Do I need the Leather Strips?
    Leather strips are extra protection on the bottom of the bag usually under the "feet". You may want them if you are sliding your gear in and out of a vehicle, or if you want the best protection we can offer. The fabric that we use (1000 denier nylon Cordura) is extremely tough. Leather strips might not be necessary.

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  • Do I need a Web Strap on the bottom for my cover?
    We make our covers to fit snug. We recommend the strap if you lay your gear down on its back and slide it in and out of a vehicle. The strap prevents the cover from riding up. If your gear is always on its feet, you may not need the strap.

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  • Can I wash my Studio Slips?
    Our bags and covers are made with 100% man made materials and we recommend machine washing in cold water and hanging to dry. If your bag or cover is too big for the home washing machine, please use a large commercial machine so there is no damage from overload done to your washing machine.

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  • Are Studio Slips waterproof?
    The materials we use are waterproof, but we cannot call our covers and bags waterproof because we put tiny needle holes in them when we sew them together. We strive to make the handle openings as tight as possible for the best protection and we depend on you to check handle size for the best fit. Strap type handle openings are made with a flap that fits under the handle for extra protection.

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  • Lead time is 1 – 3 weeks, sometimes 4 weeks during high volume times. Why so long?
    Everything is made to order. We do not have "stock" items. The faster you confirm your dimensions, the faster your order will be shipped. We cut batches during the week. First we cut black single pad, then brown single pad, then black doubles and dust covers, then brown doubles and dust covers. A lot of the lead time depends on what we’re cutting when you reply to the confirmation letter.

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  • How do you ship?
    We ship via UPS or Priority Mail for domestic orders. Foreign orders have the option of Priority Mail or Express Mail. Please note on International orders: There may be additional customs duty and/or VAT (Value Added Tax) charges upon receipt of your order. We do not know the requirements of each country. Please contact your Postal Office for information.

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  • Do you give dealer discounts?
    Please contact us by email and we will send you our Wholesale information.

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  • Guarantee
    We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use and light abuse. Bags and covers are guaranteed to arrive as ordered. If they do not arrive as ordered, we will repair, replace or refund at no cost to you.

    We use tough, durable fabrics, zippers, hardware and thread and your bag or cover should last for many, many years- possibly longer than you! We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

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What People Are Saying
"
The clamshell bag for my Trace Elliot acoustic amp just arrived and it is, of course, perfect. In spite of the fact that you were working from photos and my measurements it fits perfectly.
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~Daniel E., Marion, OH
"
Received the studio slips cover today, perfect fit! Thanks Again for a great product! Great doing business with you again.....
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~Joe V., Lindenhurst, NY
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The slip arrived today, looks great and fits snugly. Thanks so much, will do business again!
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~Mike P., Shady Grove, PA
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Great fit. And fast too. I will put it to use with a 3 gig in 2 days weekend.
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~Jon J., Austin TX
"
The amp cover is beautiful - true justice for an awesome amp thanks!
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~Joel R., Hartford SD
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I couldn't be more pleased with the cover I recently received for my Hartke VX3500. Very high quality and it fits like a glove. I will surely be spreading the word among my fellow musicians.
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~Brad H., Reedsville, WV
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I just wanted you to know this was the easiest order and best fit and finish of any custom product I have ordered in my 40 yrs in the music business. It is good to know there are still companies that want to do it right the first time! This will not be my last order.
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~Rick R., Nashville, TN
"
I received the gig bag the other day and I just wanted to thank you again for your dedication to quality and customer service. Its perfect - what Ive come to expect from you and your company. I also really appreciate being able to talk directly with you; its so much easier sometimes and a rarity these days. Plus I enjoy our conversations!
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~Joe T., Burbank CA
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I got the covers yesterday -- AMAZING QUALITY!!! I am blown away -- both items were perfect, snug fits. I am VERY pleased with your product!! :) Thanks for dealing with the UPS issue -- you got that resolved fast! :) I'll definitely be recommending you guys to my friends -- great work!
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~Bryan J., Oklahoma City, OK
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The covers arrived today. They look and fit great! Thanks.
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~Mark N., Moorestown, NJ
"
Just want to let you know that my covers came in and fit perfectly! I gave you some measurements for the handle cutouts that were different than what you had supplied for the Fender Rumble 410 and 115 cabs. The measures and your output are dead on. I included a photo of the handle cutout's fit on the 115. The 410 looks just as good. I showed my band mates your slip covers and they were quite impressed with the fit, quality and padding. So glad I invested in your Studio Slips.
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~Loy F., Portland OR
"
As usual... the case cover you made for my bass clarinet is wonderful craftsmanship... Thank you for being in business and for the sincerity and service you send to all of us, your customers.
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~Warren R., Plano, TX.
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I received the Studio Slips for the London and the 2x12 Cab today, the only thing that looks better than the amps in those covers, is the amps out of those covers (what can I say? They're 65 Amps). They fit perfectly and I am totally pleased. Thank you again for your good services.
"
~Matthew G., Woodinville, WA
"
I received the StudioSlip PA cover I purchased and just wanted to say " Thank You! " It houses my Mackie SRM 150 PA perfectly! I'm impressed with the quality of workmanship and attention to detail. The PA is so unbelievably comfortable to transport now. I will definitely keep you folks in mind in the near future when I purchase a Mackie mixer and Mackie mains.
"
~Gil E., San Francisco, CA
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Hi there Susan, Just got the covers in, they all fit great! thanks again for another perfect batch!
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~Travis B, Freedom Sound, CANADA
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I received my order yesterday. Everything fits like a glove! Thanks again for a great product and for all of your help.
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~Eric Y., Brooklyn, NY
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Howdy gang I received my clamshell cover for my Gibson ga45 and it fits both ways!! Many thanks
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~Peter M., Stonington CT
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This bag looks fantastic and you got it to me very quickly! It looks like it will fit the bill just fine. Just wanted to say thank you!
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~Abram T., Auburn ME
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Just to tell you how happy I am with the covers I just received for my Tone King Metropolitan Head+Cab ! Extremely well crafted, and suits perfectly ! You did a great job from the first email to the shipping. Your customer service is mega, thanks to all the team !
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~Stephane P., France
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Well, I had intended to write to you sooner after receiving my clamshell bag for my Bruno Special 22 shortly before Christmas, but life intervened, and work demands, etc. ate my time before now. I have to say that before I received the bag, I was a little skeptical in ordering, as the Studio Slips bag was substantially more expensive than the Tuki and D2F bags Ive ordered in the past, and both of the other manufacturers delivered good quality, serviceable products. After opening the box and putting my amp in the Studio Slips bag, all I can say is Wow! There really is a tangible difference in both quality and utility between the Studio Slips bag and the competitors. The others had lower prices, but are not as good of a value in the final analysis. The Studio Slips bag, from the fit, quality of stitching, and extra protection afforded by the clamshell design, is clearly a step above the competition. The pockets on the outside and the leather strips on the bottom are additional enhancements in regards to utility and durability. Ill definitely be ordering again from you in the future when I need the best bag/cover available. Thanks again for delivering such a great product!
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~Raymond G., Houston TX
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Got the cover yesterday Susan ! Thank you ever so much. It fits great. I need to order another amp cover too , so I'll be in touch soon.
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~Kilian A., Perth, Australia
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Susan, you nailed it. Cover is perfect and beautiful.
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~Aaron B., Redondo Beach, CA
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The bag fits perfectly, thanks!
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~Tor Egil B., OSLO, Norway
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The latest covers arrived today and everything fits perfectly - and just in time too as apparently our 9 month old son finds his dad's old amps irresistible! (wait 'til he finds my old motorcycle in the garage - lookout!) It's been a pleasure to deal you with and thanks for your patience in dealing with my measuring errors, etc. I hope you and your family have a happy holiday season, and that you get a nice break from work too!
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~Andrew H., CANADA
"
Thanx all good perfect fit , great job !
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~Colin H., Great Britain
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The covers arrived today, and they fit perfectly. Thank you for sticking with it to get the fit right!
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~Mark W., McKinney TX
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The covers arrived today, they all fit perfectly, and the side handle works really well. As always, a really top quality set of covers.
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~Keith G., Philadelphia PA
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My cover arrived today. It's great! High quality to say the least. I'm very impressed. It won't be my last.
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~Doug L. New Hartford, NY
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The case just came in. It fits and looks great and the pocket holds everything I need to carry. Thanks.
"
~Billy G., Canyon Lake TX
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I just received the slips for my Kemper profiler and remote. They are great and will vastly increase my ability to use the equipment! Thank you so much for everything!
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~Killick H., Athens GA
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Hey just wanted to say i got the covers last week and they are awesome!!! i will definitely purchase more in the future.my amp and cabinets are bandmate protected
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~Pete G., Nova Scotia CANADA
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Just wanted to let you know that I received my cover and it fits great. Thanks so much, I'm glad my precious Budda will be protected now!
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~Justin P., Baltimore, MD
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I just wanted to let you know that I received the cover today. It fits perfectly and looks great. Thanks very much. I'll be sure to recommend you to friends and fellow musicians.
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~Elmer J., Bronx, NY
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Susan, It Does fit! I am surprised and pleased. Thank You,
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~Joe L., Anaheim, CA
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Thanks so much for your great work! The slip fits wonderfully and it'll allow me to schlep my amp on the nyc subway with confidence and style.
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~Bob G., Bronx, NY
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Case arrived today. Fits perfectly and looks great! Thanks!
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~Darryl H., West Newton PA
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Hi Susan, just wanted to say thanks! My cover for my Bogner Cube is so nice! Best covers I've seen yet.
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~Aaron B., Redondo Beach, CA
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Your work is excellent. I received my cover and could not be more pleased with the fit and workmanship. Thank you for such a quality product. Hard to find these days. Hopefully I can send some more business your way.
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~Glenn G., Sewell, New Jersey
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I received the amp cover today. It looks great and fits like a glove. Nicely done!
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~Doug P., Portsmouth, OH
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I received the cover - it fits like a glove. Thanks for a great job and a great product.
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~Lee P., Moses Lake, WA
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Received the cover and as usual great work. Fits like a glove, and I'll be doing some gigs this weekend to show it off. Thanks again and great working with you.
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~Al C. San Francisco, CA
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Thanks again for the gig bag! It fits my A-800PRO perfectly!
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~Roger B
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The Studio Slip Cover just arrived. It is a splendid thing & fits my VM amp like a glove! Wow. Thanks again for your wonderful customer service & fine product line. I will highly recommend your business....
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~Craig D., Glenview, IL.
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The covers fit perfectly and look great. Thanks for the excellent service & product.
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~Justin B., Auckland, NEW ZEALAND
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Just wanted to let you know that the cart cover has been a lifesaver in my practice with the ADHD kids I am treating!!! I made the mistake of having it off during one treatment session and will NEVER do THAT again :) !!!! Take care and Thanks again for your wonderful custom product (and my equipment thanks you too!)
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~Tina B., St.Thomas, VI
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I bought a Mesa boogie Mark V 25W which will be sended to a friend of mine who will be in Seattle. He will pick up it and will bring it to me here in Chile. However, it is very important for its transport a gig bag like you make. I was calculating in your page, according my preferences, a nice briefcase style gig bag.
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~Eduardo M., Seattle WA
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Nice job. You guys nailed it.
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~Jon C., Berkeley, CA
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Great clamshells- if you put all the other cover manufacture's and a sewing machine in a box and rattled them around for 50 years it wouldn't come out this good! Great fit! Thank you-Pics enclosed of custom sized rig.
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~Dan H., Concord, CA
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Just wanted to let you know that the cover has been awesome. Worked out perfectly. Thanks again,
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~Sean L. San Mateo, CA
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the cover arrived. Looks great. Thank you for your service! Will fly it to Germany next week!
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~Stephan B., Petaluma, CA