Frequently Asked Questions and How-To's

  • How do I begin?
    Look for your model in our List Of Thousands. From here, you can choose different cover or gig bag types and add or remove options to see prices. If you like what you see, you can order online using out secure shopping cart, or give us a call. If you do not wish to enter a credit card online, we appreciate if you still use the online cart and select "Please Phone for Credit Card" as the payment option. This saves us a lot of time that we can spend making your cover or bag instead!

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  • If your model is not listed or if you have a custom order
    You can get an estimate by clicking on the Instant Estimate. If you wish to order, please fill out and submit the Measurement Chart to send us your dimensions. If the shape of your model does not resemble one of our measurement charts, please send us photos or a link to a webpage with a description of the type of cover or bag you are interested in and we will communicate with you until we are satisfied that we can make you what you want. We will email you to let you know that your model has been added to The List of Thousands so you can order online or you can give us a call to order by phone. Once we receive your order, we always send you a confirmation letter with dimensions to double check to make sure we entered everything correctly. Measure twice – cut once!

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  • How do I order?
    We prefer that you order online as it keeps us better organized, but you are welcome to call in your order. We accept all major credit cards, checks, and PayPal. We use Elevon (through Costco) for our secure credit card transactions. Orders paid by check are not started until we receive your check.

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  • Do you make bags and covers for custom sizes?
    Yes, and unless the pattern is complicated and time consuming, we don't even charge extra!

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  • How do I measure my equipment?
    We have created a variety of measurement charts that will work with the majority of shapes available. We have also made a detailed video that will show you how to measure your gear.

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  • What if my gear has an unusual shape?
    When you're inquiring about an unusually shaped model, it's always helpful if you can give us a link to an online drawing. Very often, manufacturers have drawings in the owner's manual and you can e-mail a link to us. If there is no online link, please send photos so we have an idea of what you've got. We can walk you through which photos we need, and once we have them, you can help us with the dimensions. We can give you a quote based on the dimensions, handle openings and amount of time needed to make your bag or cover.

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  • Why do I have to reply to the confirmation letter?
    We do not put your order into production until you reply to the confirmation letter. You would be surprised how often customers order the wrong model, or change their minds, or the dimensions that we have don’t match their cabinet, or they decide that they’d rather have a clamshell than a cover, or… It goes on and on. We send the confirmation letter with the dimensions because we want to cut it out and do it right THE FIRST TIME! It’s very expensive to correct a mistake after the bag or cover is made. Measure twice, cut once. GET IT RIGHT THE FIRST TIME! If we don't hear back from you within 3 weeks we may cancel and refund your order, or we may proceed if it’s a common item but cannot be held responsible if the cover or bag does not fit.

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  • What if my cover or bag doesn't fit or there's a
    problem with it?

    Once we receive your order, we email the dimensions that we have for your gear to you so that you can double check them against your actual cabinet. If our dimensions differ from yours, we'll correct our pattern to fit your gear. If we make a mistake on verified dimensions or if there is a problem with the materials or options, we will quickly remake your corrected order and cover all of the shipping costs. If your bag or cover is made to the specs that you verified, but it doesn’t fit, we are not responsible, but we will help you and will remake your bag or cover at cost. The customer pays for shipping costs for these types of remakes or repairs.

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  • Should I order single or double padding?
    We get asked this a lot and it’s a difficult question to answer. The padding we use is a polyester fiber fill, similar to what you’d find inside a sleeping bag or quilt. The padding is quilted to a tough but soft nylon lining. The standard padding is about 3/8" thick and the double is closer to 3/4" thick. We make double padded bags and covers for customers because they; 1) are hard on their gear, 2) they want the best protection for their gear, 3) someone else is handling their gear. Single padding works great. Double works better. Double padding has twice the fiber fill that single pad has. It’s not something you can easily see (the double pads aren’t puffy), but you can feel the difference. More fiber is more shock absorbance.

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  • Do I need the Leather Strips?
    Leather strips are extra protection on the bottom of the bag usually under the "feet". You may want them if you are sliding your gear in and out of a vehicle, or if you want the best protection we can offer. The fabric that we use (1000 denier nylon Cordura) is extremely tough. Leather strips might not be necessary.

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  • Do I need a Web Strap on the bottom for my cover?
    We make our covers to fit snug. We recommend the strap if you lay your gear down on its back and slide it in and out of a vehicle. The strap prevents the cover from riding up. If your gear is always on its feet, you may not need the strap.

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  • Can I wash my Studio Slips?
    Our bags and covers are made with 100% man made materials and we recommend machine washing in cold water and hanging to dry. If your bag or cover is too big for the home washing machine, please use a large commercial machine so there is no damage from overload done to your washing machine.

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  • Are Studio Slips waterproof?
    The materials we use are waterproof, but we cannot call our covers and bags waterproof because we put tiny needle holes in them when we sew them together. We strive to make the handle openings as tight as possible for the best protection and we depend on you to check handle size for the best fit. Strap type handle openings are made with a flap that fits under the handle for extra protection.

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  • Lead time is 1 – 3 weeks, sometimes 4 weeks during high volume times. Why so long?
    Everything is made to order. We do not have "stock" items. The faster you confirm your dimensions, the faster your order will be shipped. We cut batches during the week. First we cut black single pad, then brown single pad, then black doubles and dust covers, then brown doubles and dust covers. A lot of the lead time depends on what we’re cutting when you reply to the confirmation letter.

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  • How do you ship?
    We ship via UPS or Priority Mail for domestic orders. Foreign orders have the option of Priority Mail or Express Mail. Please note on International orders: There may be additional customs duty and/or VAT (Value Added Tax) charges upon receipt of your order. We do not know the requirements of each country. Please contact your Postal Office for information.

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  • Do you give dealer discounts?
    Please contact us by email and we will send you our Wholesale information.

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  • Guarantee
    We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use and light abuse. Bags and covers are guaranteed to arrive as ordered. If they do not arrive as ordered, we will repair, replace or refund at no cost to you.

    We use tough, durable fabrics, zippers, hardware and thread and your bag or cover should last for many, many years- possibly longer than you! We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

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What People Are Saying
"
wanted to let you know the covers came today and i'm totally pleased with them. you do great pro work and i'll pass the word. the mods you made for the euphonics amp cover was perfect. it fits as though you had the amp in front of you to model from. thanks for the good work.
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~John P., Brookfield, IL
"
so many thanks for the wonderful VHT 212-Cover ! PERFECT SIZE and really suuuuuper work Susan ! All the best for you and until the next order !
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~Mandy O., Austria
"
My Studio Slips cover arrived yesterday it fits perfectly! I love the quality & workmanship of the materials/product… thanks so much. I will be recommending your covers to anyone needing one…
"
~Michael B., Nashville, TN
"
Many thanks for the cover; it fits perfectly. Like Boogie, Hamer guitars and Moody straps, your self-made business makes me proud to be an American. Call me an ol' softie but, to me, artistry, quality, service and the commitment to "get it right" really means a lot. It's touching to see that someone would CARE so much...that's cool.
"
~Rob B
"
Yes!!!! Great fit, great job!!! I love it!
"
~James M., Martinez GA
"
My covers are here safe n sound and I love them, the fit is perfect. You guys did a great job. Here's some pics I took, if you want to use them on your website or whatever, feel free to do so. I also did a little review of your covers on the Fender Frontline Forum with some pics. http://www.fender.com/community/forums/viewtopic.php?f=13&t=59643&p=718871&sid=62d379531d6c17067f78655e3fc71977#p718871
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~Grant O., Canberra AUSTRALIA
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I received the cover/case Monday. Quality!
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~Vic D., Fernandina Beach, FL
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I received the custom cover yesterday and as usual it fits dead nuts, bingo, right on the money. Another super quality cover for me. Thank you so much for your super quality work. I will order another custom cover from you this Fall for a new Lone Wolf Blues Company 40 amp head as soon as they have them ready for shipment.
"
~Brian C., Waterford CT
"
Got the cover - perfect fit ! Great job as always.
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~Bobby K, Melrose Park, IL
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I received my covers today. They fit perfectly! Thanks for the job well done.
"
~Seth J.W., New Braunfels, TX
"
The covers arrived yesterday & I must say look very smart as well as fit perfectly. Thank you very much for your quick, kind & courteous service and I know just by looking at them that they will protect our equipment for a very long time.
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~Steve K., Woy Woy, AUSTRALIA
"
I received my pedal board cover yesterday. It fits perfectly. Thanks again for turning it around so quickly.
"
~Michael P., Oakland, CA
"
Got my cover for my Carr Rambler yesterday and it's a perfect fit. Thank you very much for the short turnaround time from order to receipt. Btw - the black with your white stitched logo looks real nice.
"
~Steve M., Honolulu, HI
"
I thought before I sent an email to tell how great the studio slips covers are I'd give them a try for about 6-9 months. Best thing I could buy. Works great, protects the equipment. I especially like the clamshell cover so the bottom of the amp doesn't get trashed. I bought the standard padding and that seems to be fine. The equipment is moved 3 times a week, minimum and there are no problems. I'm looking into a getting a few more covers for other equipment, but I wanted to tell you how well the cover for the Marshall 1974x was working for me. Easy to open and setup and easy to pack away and none of the weight of a road case. I'm the roadie too so I really appreciate that. Not a scratch on the amp, perfect. I can't tell enough people how well this has worked out for me.
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~Andy V., Manchester, CT
"
Susan, you nailed it. Cover is perfect and beautiful.
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~Aaron B., Redondo Beach, CA
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Just tried the covers on my Trans Atlantic and the Forte 3D cab. Once again they fit great! Have a great Thanksgiving.
"
~Bob K., Oakland, CA
"
Hi there Susan, Just got the covers in, they all fit great! thanks again for another perfect batch!
"
~Travis B, Freedom Sound, CANADA
"
My Studio Slips cover for my early Matchless HC30 & THD speaker box arrived today & they both fit like a glove. Fantastic quality workmanship & great service as per usual! Keep up the good work. Cheers
"
~Brad F., Sydney AUSTRALIA
"
The Ampeg Baby Bass bag just arrived. It fits perfectly! Beautiful job! The handles are balanced, and the bass fits like a glove. I can't thank you enough for all your help and input. I really appreciate the speed in which you got it to me. Thanks again for everything, and thank you for this awesome axe bag!
"
~Steve G., Nyack NY
"
I got it yesterday. Perfect timing. And that as really nice bag by the way, fits perfectly in the amp. I really appreciate all the attention you got on this order. I will recommend to my friends l. Thank you very much Susan
"
~Euclides N., Las Vegas NV
"
Hi, I got my bag to day and it just looks great :-) This is a bag I am going to recommend to my friends here in Norway.
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~Olaf E., Gressvik, NORWAY
"
HELLO . JUST TO LET YOU KNOW THAT I GOT THE COVER FOR THE EVH 5150 III . IT REALLY COVERS THE AMP WELL ALL AROUND INCLUDING WIRING IN THE BACK WITH A LITTLE SLACK EXTRA WHICH I WANTED, AND AM VERY HAPPY WITH IT.
"
~Richard B., New York, NY
"
Hi Susan. I really appreciate the way you do business. I received my slips cover today and it fits like a glove. I really dig the brown, it makes your logo pop! You are awesome to work with!
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~Ron S., Kingman, AZ
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Good morning; I received the cover. It's perfect . Thanks a lot .
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~Picco R., Reaumont, France
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I received the Clamshell amp cover just 10 minutes ago, I put my amp in it and it fit like a glove! I am so happy to have my amp covered and safe. I will add the cover to my gear page and put another link on the gear page as well. Man I am stoked with the cover! Thanks...
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~Johnny M
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The wine glass bag looks perfect. Thanks for getting it done!
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~Rich V., Blauvelt, NY
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Just got the covers, thanks, they are great! Especially the brown ones really match the tweed deluxes perfectly! Thanks again for all your great help and service
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~Steve B., UNITED KINGDOM
"
I wanted to send you a quick note; the Clamshell Bag for my Vox head is perfect. The design is great, the padding is nice and heavy, and the leather bottom strips will keep everything well protected. Great product, and delivery was faster than your stated lead time. I expect to order more covers in the near future.
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~Mike S. Oceanport, NJ
"
I received the cover today, it looks, feels, and fits perfectly! Thank you so much for all your help and craftsmanship :)
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~Chris C., Union, NJ
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It's fabulous and fits perfectly. I'll be putting the word out around town about your covers. Thanks again,it was worth the wait.
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~David R., Canada
"
Thanks. My cover for the Ibanez Promethian P110C fits perfectly, as always.
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~Gary M., Houston, TX
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...just recieved my amp cover.....love it!!!!-thanks
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~John M., Penacook, NH
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I got my new clam shell for my Carr Mercury. Wow... the quality is fantastic. I really appreciate your personal and fast service. You are the BEST.
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~Tommy M., South Bend IN
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Received the cover today, looks great, perfect fit. Thanks.
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~Stephen T. Woodstock, GA
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I just wanted to thank you for making great covers for my Peavey monitors that I ordered through Juniors Music. They fit perfect and the material is awesome too. I enclosed a couple shots of one for you. Thanks again!
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~Scott T., New Jersey
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Just a quick word of thanks for a cover that fits freakin' perfectly! You are the Queen of Slip Coverists.
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~Brian E., Golden, CO
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The case arrived today as promised; it fits great! I’m really impressed with the quality of materials and workmanship. I plan on ordering more from you in the future, as I have one other custom amp, and will probably get more vintage ones as time goes by. Thanks again for your assistance and awesome product!
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~Mark S., Harford, WI
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Just a thought I'd let you know how happy I am . The covers arrived yesterday - wow that was fast! They fit like a glove - perfect. The quality & craftsmanship is excellent Thanks for all you help - I will be spreading the word -
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~Mike M., Massapequa Park NY
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Got my brown Clamshell cover on 10/23/2009. Put it on the amp, zipped it up and worried no more about bumps and scratches during schlepping and non-schlepping/storage. I?m very glad I got the brown ? so easy to tell which of my 12 guitar amps it is! And also glad I got the double thick padding decreases my bump and scratch worry by a factor of 2! I can already tell the leather pads on the bottom were a good choice. I have Tuki covers for all my other amps. I didn?t hear about Studio Slips till I got my brand new Dr. Z amp ? from the link on his website. I prefer the zippers on your covers to the very loud ripping noises of the Tuki?s Velcro.
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~Dave I., Goleta, CA
"
The Hammond cases arrived this week and I've taken them out the last night for their first usage on a gig. I just want to tell you that these are some of the finest cases I've owned! Everyone in the band was impressed with the workmanship and the time they save for our load-in and setup. They fit in the van just beautifully, and the quality is exceptional. I'm happy you were able to spend so much time with me to ensure that they were "just right" before moving forward. You do quality work and I'll most definitely be referring you at any opportunity! I'm glad I was able to find you and thanks again for your efforts.
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~Preston M., Los Angles, CA
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My case arrived last night and it looks great! I can't wait to get it to my studio and put it to use. I'm glad we went with the handles on the sides.
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~Chris M., Brookyln, NY
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Cover received. Fits perfectly. Thanks a lot.
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~Paul R., Ile-de-France, FRANCE
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Got the cover Monday - very nice! But then, I expected that after learning my Milkman covers were made by you. Thanks, Susan!
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~Daniel M., Westlake OH
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I received the cover today. It is just a size. I use it for Redstone Audio RS-8 cabinet. I came to be able to carry it at ease. A big pocket is convenient. Thank you for wonderful cover.
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~Takaki Y., JAPAN
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The cover for my Phil Jones Bass (PJB) Briefcase amp arrived today. The fit is perfect! The padding and pocket make this far superior to the cheap dust cover sold by the manufacturer. I should tell them about your product.
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~Robert H., Las Cruces,NM
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Wanted to let you know, once again, what a fantastic job you did with my custom bag!!!! Everything fits perfectly, and your craft remains best-of-the-best!!! I?m really thankful you are out there working as you do!! Look forward to needing something else in the future?.
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~Michael L., Denver, CO
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the cover for my Mesa Boogie Express 5:25 arrived old Germany on Saturdy. I'm very happy. The cover is fabulous and fit perfectly. Thank you for the perfect work. My best wishes,
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~Karl-Heinz N., Koblenz, GERMANY
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The slipcover fit perfectly and of course looks great. Will be talking to you again if/when I buy another amp :-)
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~Scott B., Toronto, CANADA
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sweet! it's so rare to purchase a product that EXCEEDS expectations. Made it easy to write a great testimonial. I hope all is well out there.
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~Jake B. Brooklyn, NY
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Karen -- cover received and it fits great !! Thanks so much for such outstanding customer service.
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~Bob B., Rockville, MD