Frequently Asked Questions and How-To's

  • How do I begin?
    Look for your model in our List Of Thousands. From here, you can choose different cover or gig bag types and add or remove options to see prices. If you like what you see, you can order online using out secure shopping cart, or give us a call. If you do not wish to enter a credit card online, we appreciate if you still use the online cart and select "Please Phone for Credit Card" as the payment option. This saves us a lot of time that we can spend making your cover or bag instead!

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  • If your model is not listed or if you have a custom order
    You can get an estimate by clicking on the Instant Estimate. If you wish to order, please fill out and submit the Measurement Chart to send us your dimensions. If the shape of your model does not resemble one of our measurement charts, please send us photos or a link to a webpage with a description of the type of cover or bag you are interested in and we will communicate with you until we are satisfied that we can make you what you want. We will email you to let you know that your model has been added to The List of Thousands so you can order online or you can give us a call to order by phone. Once we receive your order, we always send you a confirmation letter with dimensions to double check to make sure we entered everything correctly. Measure twice – cut once!

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  • How do I order?
    We prefer that you order online as it keeps us better organized, but you are welcome to call in your order. We accept all major credit cards, checks, and PayPal. We use Elevon (through Costco) for our secure credit card transactions. Orders paid by check are not started until we receive your check.

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  • Do you make bags and covers for custom sizes?
    Yes, and unless the pattern is complicated and time consuming, we don't even charge extra!

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  • How do I measure my equipment?
    We have created a variety of measurement charts that will work with the majority of shapes available. We have also made a detailed video that will show you how to measure your gear.

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  • What if my gear has an unusual shape?
    When you're inquiring about an unusually shaped model, it's always helpful if you can give us a link to an online drawing. Very often, manufacturers have drawings in the owner's manual and you can e-mail a link to us. If there is no online link, please send photos so we have an idea of what you've got. We can walk you through which photos we need, and once we have them, you can help us with the dimensions. We can give you a quote based on the dimensions, handle openings and amount of time needed to make your bag or cover.

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  • Why do I have to reply to the confirmation letter?
    We do not put your order into production until you reply to the confirmation letter. You would be surprised how often customers order the wrong model, or change their minds, or the dimensions that we have don’t match their cabinet, or they decide that they’d rather have a clamshell than a cover, or… It goes on and on. We send the confirmation letter with the dimensions because we want to cut it out and do it right THE FIRST TIME! It’s very expensive to correct a mistake after the bag or cover is made. Measure twice, cut once. GET IT RIGHT THE FIRST TIME! If we don't hear back from you within 3 weeks we may cancel and refund your order, or we may proceed if it’s a common item but cannot be held responsible if the cover or bag does not fit.

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  • What if my cover or bag doesn't fit or there's a
    problem with it?

    Once we receive your order, we email the dimensions that we have for your gear to you so that you can double check them against your actual cabinet. If our dimensions differ from yours, we'll correct our pattern to fit your gear. If we make a mistake on verified dimensions or if there is a problem with the materials or options, we will quickly remake your corrected order and cover all of the shipping costs. If your bag or cover is made to the specs that you verified, but it doesn’t fit, we are not responsible, but we will help you and will remake your bag or cover at cost. The customer pays for shipping costs for these types of remakes or repairs.

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  • Should I order single or double padding?
    We get asked this a lot and it’s a difficult question to answer. The padding we use is a polyester fiber fill, similar to what you’d find inside a sleeping bag or quilt. The padding is quilted to a tough but soft nylon lining. The standard padding is about 3/8" thick and the double is closer to 3/4" thick. We make double padded bags and covers for customers because they; 1) are hard on their gear, 2) they want the best protection for their gear, 3) someone else is handling their gear. Single padding works great. Double works better. Double padding has twice the fiber fill that single pad has. It’s not something you can easily see (the double pads aren’t puffy), but you can feel the difference. More fiber is more shock absorbance.

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  • Do I need the Leather Strips?
    Leather strips are extra protection on the bottom of the bag usually under the "feet". You may want them if you are sliding your gear in and out of a vehicle, or if you want the best protection we can offer. The fabric that we use (1000 denier nylon Cordura) is extremely tough. Leather strips might not be necessary.

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  • Do I need a Web Strap on the bottom for my cover?
    We make our covers to fit snug. We recommend the strap if you lay your gear down on its back and slide it in and out of a vehicle. The strap prevents the cover from riding up. If your gear is always on its feet, you may not need the strap.

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  • Can I wash my Studio Slips?
    Our bags and covers are made with 100% man made materials and we recommend machine washing in cold water and hanging to dry. If your bag or cover is too big for the home washing machine, please use a large commercial machine so there is no damage from overload done to your washing machine.

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  • Are Studio Slips waterproof?
    The materials we use are waterproof, but we cannot call our covers and bags waterproof because we put tiny needle holes in them when we sew them together. We strive to make the handle openings as tight as possible for the best protection and we depend on you to check handle size for the best fit. Strap type handle openings are made with a flap that fits under the handle for extra protection.

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  • Lead time is 1 – 3 weeks, sometimes 4 weeks during high volume times. Why so long?
    Everything is made to order. We do not have "stock" items. The faster you confirm your dimensions, the faster your order will be shipped. We cut batches during the week. First we cut black single pad, then brown single pad, then black doubles and dust covers, then brown doubles and dust covers. A lot of the lead time depends on what we’re cutting when you reply to the confirmation letter.

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  • How do you ship?
    We ship via UPS or Priority Mail for domestic orders. Foreign orders have the option of Priority Mail or Express Mail. Please note on International orders: There may be additional customs duty and/or VAT (Value Added Tax) charges upon receipt of your order. We do not know the requirements of each country. Please contact your Postal Office for information.

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  • Do you give dealer discounts?
    Please contact us by email and we will send you our Wholesale information.

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  • Guarantee
    We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use and light abuse. Bags and covers are guaranteed to arrive as ordered. If they do not arrive as ordered, we will repair, replace or refund at no cost to you.

    We use tough, durable fabrics, zippers, hardware and thread and your bag or cover should last for many, many years- possibly longer than you! We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

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What People Are Saying
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Got 'em. Nice work team.
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~Michael G., Castro Valley CA
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Got the cover in for the Classic 30, thanks! It fits perfectly! I'll be in touch again, guaranteed!
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~Dennis S., Harvest AL
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Hi Susan... I know you're busy, but I just wanted to extend thanks to you and Michael for going out of your way and being so kind and friendly. After arriving back in Vancouver, my amp couldn't be happier! The slips fit perfectly of course. Hope you enjoyed the movie, and that you're keeping well. It was really nice meeting you, you re-affirm my belief in that people are good! Now, I can also say I've been to Sebastopol:)
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~Jon d B., Vancouver BC CANADA
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Just received everything and it all fit perfectly. Super pleased with the quality and working with all of you. I added a topic to Surf Guitar 101, which is where all the surf guitar crowd resides.
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~Paul W., Seal Beach CA
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Just got my bag in today... supper stoked & happy with it. It fits like a glove on my photo booth case.
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~Moi M., Santa Barbara CA
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The bag fits perfectly, thanks!
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~Tor Egil B., OSLO, Norway
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Another perfect case arrived yesterday ? thanks. I really like your product.
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~Creston L., Burlington, VT
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I just received my clamshell gig bag and my dust cover for my JCM 2000 today. It fits perfectly. Thanks for the amazing work.
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~Andy Medeiros, ON, CANADA
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I got the cover on Wednesday. It fits perfectly. What a great work. Thanks alot.
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~Hans G - Germany
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Just brought it in from behind the garage...fits great! Thanks again for a beautiful job and perfectly functional piece of gear to protect valued equipment...
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~William K., Alexandria VA
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Your dedication to quality is unbelievable! The bag fits my Germino combo perfectly! Thank you!
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~Dennis S., Harvest, AL
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Just wanted to let you know that my Swart AST Pro arrived today and your cover fits perfectly! Of course, you already knew that! Thanks again for your craftsmanship. It is a fine complement to a fine amplifier.
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~Doug B., St. Petersburg, FL
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Congratulations on the 300 Guitars spotlight. It is always just a pleasure to know about a super quality product . A person might say, Well, this is just a commodity. However, the pursuit of excellence in any human endeavor is evolutionary. My deciding factor in purchasing my Fender cover from Studio Slips was exactly as you said, the notion that foam would be rigid. And, good to see that YOU and Studio Slips got the recognition!
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~Dave B., St. Louis, MO
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Thanks for the beautiful covers. They fit like a glove
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~Bret A., Vallejo CA
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good news, I've received the bag this week, it fits nicely for my amp :-) Thanks a lot for your great service!
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~Christian A., Blaustein Germany
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The cover arrived. Perfect fit. Good job.
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~Kenneth S., N. Chesterfield, VA
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Your cases are tight, sublime and perfect - did I leave anything out? I'll use your cases until death do us part.
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~Paul H., Beverly Hills, CA
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Both covers fit greatthanks for the quick delivery!
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~Robert G., Mont Vernon NH
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The briefcase gig bag arrived today. It is absolutely perfect! Thank you!!!
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~Andrew S., Conklin, NY
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Well done on great website, your database of measurements made Studio Slips the clear winner. Buying this kind of product local (Melbourne Australia) would have been ten times harder, I cant believe how easy this has been.
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~Aaron S., Melbourne, AUSTRALIA
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It looks like I'll get my fourth bag from you tomorrow. I wanted to thank you again for being wonderful. I just liked you on facebook, and started a thread about you on the gear page. http://www.thegearpage.net/board/showthread.php?p=11649327#post11649327
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~Michael D., Buffalo, NY
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I received my Studio Slip today for my Roland Blues Cube Artist, and I have to say I'm very pleased, and very impressed! I've had other covers from other companies, but this studio slip is easily the best fitting and well constructed one yet. The stitching, the cuts, the edges - all perfect and square. I think the only mistake I made was not ordering form Studio Slips in the first place! I'll be ordering more in the future!
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~Joe C., Loveland OH
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I just received my Studio Slips custom made cover for my mint condition vintage Roland Cube-60 Chorus. I couldn't be more pleased. At first I was concerned when I called Susan the owner because my model amp was not listed on their extensive list. She patiently walked me through the measuring process. To my surprise it not only fit perfectly, it arrived in New York two weeks earlier than expected. I choose the 3/4 inch padding, which was a wise choice. I own five guitar amps. I will continue using Studio Slips for my equipment and showing off my proud purchase.
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~Brian B., Ronkonkoma NY
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You folks are the best! I meant to e-mail late Monday, thats when I got the corrected covers. Im so happy you took care of my mistake so quickly! You dont notice the seams unless you know that they are there! (Thats just you and me!) Thanks again! Ill have to buy something else so that I can get a great cover from you again, and Im telling my friends to use your stuff!
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~Ed N., Buffalo Grove IL
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"Regardless of the gender of my amps, they ALL wear Studio Slips"....:)
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~Tom T., Woodstock, GA
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hey wanted to say i received my slip cover and its everything i expected it to be. perfect fit and everything! thank you so much!
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~Brian G., Brooklawn, NJ
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Received my order today. Great job, top notch quality and design.. perfect fit. I'll be showing off your work to other players.
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~Mike F., Kihei HI
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Was on my way out to work and received the cover so of course I stopped and put it on my amp. No words. I could not be happier! What an amazing product and superior support! Thanks again for everything
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~Donald C., Madison AL
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Received my amp cover exactly when it was suppose to be....the quality is impeccable ...thank you very much !
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~Gerald G., Grand Junction CO
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The cases arrived today. It's excellent! It fits well, is well-made and will give the protection the equipment needs. I wish I'd heard of your company earlier.
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~Stewart B., San Francisco, CA
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Thanks. My cover for the Ibanez Promethian P110C fits perfectly, as always.
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~Gary M., Houston, TX
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Thank you so much. The one I put on looks and fits great. I'll send you a couple pictures in the next couple days. I'll definitely keep you in mind for any other covers in the future
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~Jim C., St. Louis, MO
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Forgive the latency of my reply, but I wanted to make sure and let you guys know that I received the covers a few weeks back - and couldn't be happier with your product! Superb quality, aesthetically appealing, and durable. Thanks again for your great customer service, and your outstanding merchandise!
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~Manny C., Miami, FL
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Thank you for rushing my order. I showed off your bag at all of my demos. Everyone loved the quality and design. Great product! Hopefully some sales will be coming your way.
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~Clint B., Smyrna, TN
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Scotland - Absolutely brilliant I sent you the measurements on 05 20 2008 and the cover arrived 1300 GMT 03 06 2008 that's great going making the cover from scratch. P.S. Fits like a glove.
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~Watty R., SCOTLAND
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Thanks so much for getting my covers to me really fast!!! I ordered the two covers for the Yamaha DXR-10s...They fit great !!
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~Todd A., Indio, CA
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I got my slip covers two weeks ago and they are perfect in every way. Thanks so much for making such a great quality product. It feels great to have my precious amps protected.
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~Bruce K., Del Mar, CA
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I received the amp cover today. It's perfection, as usual. No one does it better than you ! You are a stone groooooooove ! I'll be baaaaaaack !!!
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~Dennis S., Antelope, CA
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I love the Slips.
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~Chris C., Houston, TX
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Hello Susan, I got the cover and it fits perfectly. Thanks!
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~Brent M., Nashville TN
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Just wanted to say that I got my padded slip covers for my Jackson head & cabinet and they fit great! Thanks for a super product.
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~Greg F., Sunnyvale, TX
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Got my Clamshells! Absolutely LOVE them!
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~Adolfo R. San Jose, CA
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Just a short note to let you know that I have received the dust cover for my amp and it fits perfectly.The quality is first class, and I am really impressed. There are lots of manufacturers on the market these days that do not supply dust covers with their product, e.g. Behringer, ishman,etc.and it a hard job finding suppliers like ourself. Please keep up the good work and many thanks.
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~Martin P., GREAT BRITIAN
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I just picked up the Clamshell Gig Bag for my Fender Head from the post office. What a beautiful product, so well made and easy to use. I am extremely pleased to have found Studio Slips on the Internet. Excellent service and your quick turn-around meant I didn't have too long a wait for delivery.
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~Doug G., Ontario, Canada
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I just received my Milkmamn Half and Half cover and I couldn't be more pleased. The looks and the fit are superb and I couldn't ask for more. Thanks so much for such a quality product
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~Clark D., Lone Jack MO
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I received my covers this week. Just wanted to say thanks. I cant believe the quality of the work and the fit is superb. Im just sorry I didn't go the glamshell for both amps. Its just a superb design.
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~Andrew W., Hornsby AUSTRALIA
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Your work is excellent. I received my cover and could not be more pleased with the fit and workmanship. Thank you for such a quality product. Hard to find these days. Hopefully I can send some more business your way.
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~Glenn G., Sewell, New Jersey
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Both clamshell bags ('64 Deluxe Reverb and '62 Deluxe) fit perfectly. Thank you again (I now have four) and always impressed with your superb quality and attention to details !
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~Toshiya A., Japan
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Just wanted to thank you for your time and assistance. The cover you made for my Empire fits perfectly.
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~Doug G., Phelps, NY
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Finally got back from my trip and tried it on for size. Looks and fits great! Thanks for making such a good cover.
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~Greg K., Canada