Frequently Asked Questions and How-To's

  • How do I begin?
    Look for your model in our List Of Thousands. From here, you can choose different cover or gig bag types and add or remove options to see prices. If you like what you see, you can order online using out secure shopping cart, or give us a call. If you do not wish to enter a credit card online, we appreciate if you still use the online cart and select "Please Phone for Credit Card" as the payment option. This saves us a lot of time that we can spend making your cover or bag instead!

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  • If your model is not listed or if you have a custom order
    You can get an estimate by clicking on the Instant Estimate. If you wish to order, please fill out and submit the Measurement Chart to send us your dimensions. If the shape of your model does not resemble one of our measurement charts, please send us photos or a link to a webpage with a description of the type of cover or bag you are interested in and we will communicate with you until we are satisfied that we can make you what you want. We will email you to let you know that your model has been added to The List of Thousands so you can order online or you can give us a call to order by phone. Once we receive your order, we always send you a confirmation letter with dimensions to double check to make sure we entered everything correctly. Measure twice – cut once!

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  • How do I order?
    We prefer that you order online as it keeps us better organized, but you are welcome to call in your order. We accept all major credit cards, checks, and PayPal. We use Elevon (through Costco) for our secure credit card transactions. Orders paid by check are not started until we receive your check.

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  • Do you make bags and covers for custom sizes?
    Yes, and unless the pattern is complicated and time consuming, we don't even charge extra!

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  • How do I measure my equipment?
    We have created a variety of measurement charts that will work with the majority of shapes available. We have also made a detailed video that will show you how to measure your gear.

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  • What if my gear has an unusual shape?
    When you're inquiring about an unusually shaped model, it's always helpful if you can give us a link to an online drawing. Very often, manufacturers have drawings in the owner's manual and you can e-mail a link to us. If there is no online link, please send photos so we have an idea of what you've got. We can walk you through which photos we need, and once we have them, you can help us with the dimensions. We can give you a quote based on the dimensions, handle openings and amount of time needed to make your bag or cover.

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  • Why do I have to reply to the confirmation letter?
    We do not put your order into production until you reply to the confirmation letter. You would be surprised how often customers order the wrong model, or change their minds, or the dimensions that we have don’t match their cabinet, or they decide that they’d rather have a clamshell than a cover, or… It goes on and on. We send the confirmation letter with the dimensions because we want to cut it out and do it right THE FIRST TIME! It’s very expensive to correct a mistake after the bag or cover is made. Measure twice, cut once. GET IT RIGHT THE FIRST TIME! If we don't hear back from you within 3 weeks we may cancel and refund your order, or we may proceed if it’s a common item but cannot be held responsible if the cover or bag does not fit.

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  • What if my cover or bag doesn't fit or there's a
    problem with it?

    Once we receive your order, we email the dimensions that we have for your gear to you so that you can double check them against your actual cabinet. If our dimensions differ from yours, we'll correct our pattern to fit your gear. If we make a mistake on verified dimensions or if there is a problem with the materials or options, we will quickly remake your corrected order and cover all of the shipping costs. If your bag or cover is made to the specs that you verified, but it doesn’t fit, we are not responsible, but we will help you and will remake your bag or cover at cost. The customer pays for shipping costs for these types of remakes or repairs.

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  • Should I order single or double padding?
    We get asked this a lot and it’s a difficult question to answer. The padding we use is a polyester fiber fill, similar to what you’d find inside a sleeping bag or quilt. The padding is quilted to a tough but soft nylon lining. The standard padding is about 3/8" thick and the double is closer to 3/4" thick. We make double padded bags and covers for customers because they; 1) are hard on their gear, 2) they want the best protection for their gear, 3) someone else is handling their gear. Single padding works great. Double works better. Double padding has twice the fiber fill that single pad has. It’s not something you can easily see (the double pads aren’t puffy), but you can feel the difference. More fiber is more shock absorbance.

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  • Do I need the Leather Strips?
    Leather strips are extra protection on the bottom of the bag usually under the "feet". You may want them if you are sliding your gear in and out of a vehicle, or if you want the best protection we can offer. The fabric that we use (1000 denier nylon Cordura) is extremely tough. Leather strips might not be necessary.

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  • Do I need a Web Strap on the bottom for my cover?
    We make our covers to fit snug. We recommend the strap if you lay your gear down on its back and slide it in and out of a vehicle. The strap prevents the cover from riding up. If your gear is always on its feet, you may not need the strap.

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  • Can I wash my Studio Slips?
    Our bags and covers are made with 100% man made materials and we recommend machine washing in cold water and hanging to dry. If your bag or cover is too big for the home washing machine, please use a large commercial machine so there is no damage from overload done to your washing machine.

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  • Are Studio Slips waterproof?
    The materials we use are waterproof, but we cannot call our covers and bags waterproof because we put tiny needle holes in them when we sew them together. We strive to make the handle openings as tight as possible for the best protection and we depend on you to check handle size for the best fit. Strap type handle openings are made with a flap that fits under the handle for extra protection.

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  • Lead time is 1 – 3 weeks, sometimes 4 weeks during high volume times. Why so long?
    Everything is made to order. We do not have "stock" items. The faster you confirm your dimensions, the faster your order will be shipped. We cut batches during the week. First we cut black single pad, then brown single pad, then black doubles and dust covers, then brown doubles and dust covers. A lot of the lead time depends on what we’re cutting when you reply to the confirmation letter.

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  • How do you ship?
    We ship via UPS or Priority Mail for domestic orders. Foreign orders have the option of Priority Mail or Express Mail. Please note on International orders: There may be additional customs duty and/or VAT (Value Added Tax) charges upon receipt of your order. We do not know the requirements of each country. Please contact your Postal Office for information.

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  • Do you give dealer discounts?
    Please contact us by email and we will send you our Wholesale information.

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  • Guarantee
    We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use and light abuse. Bags and covers are guaranteed to arrive as ordered. If they do not arrive as ordered, we will repair, replace or refund at no cost to you.

    We use tough, durable fabrics, zippers, hardware and thread and your bag or cover should last for many, many years- possibly longer than you! We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

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What People Are Saying
"
Thanks Susan- I just received it and am totally pleased. You make a great product!
"
~Skot J., Bryan, TX
"
Just wanted to send a quick thank-you for the brown covers you sent for my Fender Deluxe Reverb and my Mesa Lonestar Special. They arrived sooner than expected,and the fit on both is perfect. I really appreciate the product, and all the time you spent on the phone with me.
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~Jack R., Littleton, CO
"
got cover today..perfect fit !!! now I can take amp with me and be protected..great service
"
~Paul R., Dudley MA
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Wanted to let you know, I did receive yesterday. Very nice - pocket is great!
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~Mark D
"
I received the cover for my Lil King today. Perfect fit and construction. Thanks once again for the great service and product!
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~Ken I., Little River, S.C.
"
As you know, it's been a brutal winter especially here in the Midwest. Had a gig in Wisconsin this past Sunday, so I drove up from Chicago worried about what was predicted; 12-18" of snow! Well, as it turned out what happened weather-wise instead was just horrible sleeting rain/snow and it was a mess and I started getting nervous about taking out my groovy little red leather Boogie Maverick. Got to my Mom's where I'd left my amp, and lo and behold; your studio slips cover had arrived and truly saved the day! Much better even than I'd hoped for, nice, tight fit and great padded covering- how perfect for the Perfect Storm? Anyway, it was such a nice surprise and I am so pleased.
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~Frank F., Chicago, IL
"
I received both the slip and clamshell covers for Davis' (my son's) Carr Rambler and they fit perfectly as you and I knew they would! Just wanted to send a big thank you to you and your staff for making these exquisite covers for my son. His cherished amplifier will now be protected the way it should be. I, also, thank Steve Carr for recommending Studio Slips to his customers.
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~Eric & Davis B.
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...thank you very much for the wonderful case. I'm very pleased with the result and it is a perfect fit, the little flap that goes under the handle is a nice touch! Thank you again, I am genuinely impressed.
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~Mathew M., Basildon, England
"
It fits! Thanks again
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~Daniel H., San Anselmo CA
"
I recieved my cover today for my Fender Blues Junior. Love it! It fits prefectly. Thank you so much! This is the second one I've ordered from you. The quality is outstanding!!
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~Jeffery W, Salinas CA
"
I just received the amp cover and its perfect !!! Thank you for all your help and for making a great product.
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~Jeffrey R., Tucson AZ
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I just wanted to say that the cover is amazing and fits perfectly. Of course as soon as I got it the weather changed back to sunny and warm but I'm not complaining...
"
~Scot C., Vancouver, BC CANADA
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Today, I received Padded Slip Cover that I had ordered. Thank you very much for your prompt deal.
"
~Katsuoshi, Kobe, Japan
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I got the cover and it worked out great. thanks again!
"
~Danny S., Austin TX
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I received the bags today and they fit perfectly! Thank you so much!
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~Matthew K., Tucker, GA
"
I took advantage of your 'three-fer' offer, and the covers are perfect in all aspects. Now these 3 little studio amps (a Vox, a Marshall, and a mini-Fender) will stay clean and protected until they're needed, and I can recycle those plastic bags. Almost wish I had ordered one for the '65 Deluxe Reverb; your cover is way better than the one from Fender. Everything is - as Harry Morgan/Bill Gannon would've said - right. Thanks for an excellent product. I'll be back. And I plan on telling my friend (who owns Ithaca Guitar Works, Ithaca NY) about you.
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~Steve S., Interlaken, NY
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Got the cover. Just what I was hoping for. PERFECT. Thanks again.
"
~Michael D., Greenwich NY
"
I forgot to tell you.. The Germino Classic 45 fits like a glove.. Once again you guys are THE BEST.
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~Rick H., Greensboro, NC
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I wanted to let you know that I received my cover yesterday afternoon, and could not be happier! It fits like a charm and looks great! Thanks again for a great amp cover!
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~Chuck B., Elkton, Maryland
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Thank you I recieved the slip covers today & they are perfect. Great quality, I will recomend you to all my mucisian freinds. Tanks again. Sincerely, Dave
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~Dave A., Stoughton, WI
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Got it today Susan, just as you promised, and its perfect. You know, doing business with you is a DELIGHT. You?ve made several items for me over the years and every one has been perfect. Not to mention how nice you are to deal with. And the cherry on top was the generous 10% discount, which I really appreciate. You?re at the TOP of my list Susan.
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~Andy D., Corte Madera, CA
"
I just wanted to say thanks for the amp cover...it fits perfectly and looks great! Thanks again for your craftsmanship, customer service, and outstanding product!
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~Dave P., Imperial Beach, CA
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Both covers fit great…thanks for the quick delivery!
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~Robert G., Mont Vernon NH
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I received my amp cover last week. Wow! You guys did a great job. The cover fits to a "T." I also love the optional pocket. I really appreciate the fast turn around from the time I ordered my cover to the very short time I received it. Let's not omit the quality of this cover. Anyone who takes pride in their equipment and really wants to protect their investment (their equipment), owes it to them self to seriously look into purchasing one of your covers.
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~Uncle Lewie, Toledo, OH
"
Well, I finally got home to England yesterday after endless problems. And today I tried out the new bag... perfect! Love it! I've attached a few pics for you to see what a great job you did. Many thanks. I'll post a pic or two to the website for other Qv2 users to enjoy.
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~David L., Amble ENGLAND
"
Susan--I received the dust covers today and they are a great fit--I really like them--great product--thanks so much
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~Jester J., Texhoma, OK
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Cover for Blackstar amp arrived today & fits very well. Thank You for another great cover.
"
~Don K., Kiamesha Lake NY
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...I've had the padded covers on 2 Headstrongs, 2 Fender Tweed 57 Deluxes, and a clamshell on an extension cab for 4 or 5 years now, despite relentless gigging, everything looks like new!... Great product.
"
~Steve B., Brighton, UK
"
got it: very nice. thnx much!
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~James T., Piedmont, CA
"
Susan, I got my covers you made for me and they are perfect!!!, Thank you very much !!!!! and I will be telling all my friends about you, and will be ordering some more covers soon myself !!!!
"
~Bob L., Newcastle, WA
"
I received my new cover yesterday and it fits perfectly. Thanks for everything... I have really enjoyed talking to you over the phone, it has been a real pleasure. Studio Slips and owner Susan Bendinelli set the high mark for customer service in today's small business world. I received my beautiful padded clamshell cover for my Victoria 35310 ? but something was wrong with the zipper. "No problem," she says, "Send it back (freight paid) and I'll fix it." There turned out to be more of a problem than the zipper, but she fixed it happily with a brand new replacement! Susan is a rare person with integrity, honesty and pride in what she does ? and it shows in her products and spirit.
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~Craig H
"
Hi, I got my bag to day and it just looks great :-) This is a bag I am going to recommend to my friends here in Norway.
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~Olaf E., Gressvik, NORWAY
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The Studio Slips Clamshell and dust cover were major selling points and the reason for getting the best price possible when I sold my older Atomics. I had them on Craig's List for only 3 hours before they were sold. The buyer was impressed with the care put into having covers like that and figured the gear was probably well taken care of as well so he had no issue paying the original asking price. One of the easiest sales I've ever had. :-)
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~Scotty B. NewRichmond, WI
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Sorry for the late input, but I've receievd the clamshell for my Bogner New Yorker a few weeks ago, and it's fantastic. Many thanks! I believe your product are still the best on this market, and you can trust me, because here in EU I've seen in the gigging world many brands/models trying to approach your design and quality, but none of what I've seen overlasted yours!
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~Philippe Q., France
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Susan, You did indeed do it. I'm sitting in the airport with my beautiful amp & case beside me. I'm now one of your fans. Thank you very much for doing such a wonderful job on the bag, & for getting it to me so quickly without it having to go overnight...
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~David B., Wilmington, DE
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I received my pedal board bag today - GREAT JOB! Fits Perfectly! Very quick turn-around, you will be recommended highly to all my musician friends!!
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~Jim C., Stevensville MD
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I received the slip cover for my Loudbox Mini today and just wanted to let you know that it fits perfect!
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~Steve O., Pittsburgh, PA
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Got the cover today. Looks great including Logo.
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~Chuck, D., Sun Lakes, AZ.
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Susan, got the bags back this past weekend. Really great work - perfect fit and all straps work great.
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~Jeff VB, Woodbine, MD
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We've completed the 100th episode and seven seasons of "Creepy KOFY Movietime" and we are proud that Studio Slips has been in almost every single one of them! -
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~James, The Deadlies., Napa, CA
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I received the amp cover at my local post office this morning. I brought it home and put it on the amp and it fits perfect. I might need it this weekend because it looks like it could rain. Thank you for the great work on it and the quick turn around time,
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~Brian B., Nazareth PA
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I just received my clamshell gig bag and my dust cover for my JCM 2000 today. It fits perfectly. Thanks for the amazing work.
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~Andy Medeiros, ON, CANADA
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Just wanted to let you know the cover for my amp arrived on Friday. It?s a perfect fit and the workmanship and materials are first-rate. I?ll certainly call again when I need another amp cover ? I probably should have you replace a couple that I already have!
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~Hal G., Atlanta, GA
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Clamshells fit perfect, look fantastic! A truly perfect, serious, professional product. Will be road testing in the ice and snow to NJ this Sunday. OBTW – BZ Gerber built AMP housed in head cabinet which led to this order.
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~Will B., Warminster, PA
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Thank you so much for the rush (and the brown!) on the Louis head slipcover -- it came today and I was very happy! You rock, as you always have!!!
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~Bob M., Golden CO
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The cover came for the Koch Jupiter amp. It's beautiful and fits like a glove! Your customer service is unparalleled. Thanks again for the personal attention.
"
~Mark M., Cedar Park TX
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I received my cover today and it fits like a glove. Great quality! Great look! Keep those dimensions that Jess Oliver gave me (Ampeg Portaflex Model B-15N 1x15 Combo) for future reference as they are perfect!
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~Brian P., Los Angeles, CA
"
I wanted to let you know I received the custom gig bag you made for my Nord Stage 88 yesterday afternoon. I anxiously opened the box and raced down stairs to see if it was going to fit and 'Yah Baby’,… like a glove! Albeit one that isn’t so tight it cuts off the circulation. I am very pleased. The pocket holds the music stand as well as a three ring binder of music with ease and the whole thing adds next to nothing to the weight of the piano by itself. I can now easily move the instrument from home to where ever! The end handles are perfectly positioned for two person lifting when/if I have a partner to share the load. Thanks for the great bag and your delightfully personal service. I’ll be telling other keyboard players I know to seek out your company. Why buy a 'one size fits many but none perfectly gig bag' when you can get one that is custom sized just for your instrument. It's no brainer, far as I’m concerned. It’s a bit more expensive but so is a taylor made suit.
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~Rick O., Slippery Rock PA
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Wanted to drop you a line and let you know how happy I am with the clamshell gig bag for my Victoria amp. It fits like a glove, is easy to get on and off (very smart design) and looks great. I've owned and used quite a few different amp covers in my career. I have to say that the clamshell is absolutely the best I've ever had.
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~Ed D., Burlington, NC
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The gig bag is just what I was needing. Thanks for all you guys help and I will talk to you again down the road.
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~Kenny R., Edwardsville, IL