Studio Slips Guarantee and Return Policy

Guarantee – Bags and covers are guaranteed to arrive as confirmed by the customer*. If they do not arrive as confirmed, we will repair, replace or refund at no cost to you including standard shipping costs. We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop.

*Dimensions must be verified by the customer, prior to construction of the product. Every online order is sent a confirmation letter within 2 working days, which includes the dimensions of the item ordered. Because email can get lost, we also notify the customer on the order receipt at the time of order to expect our confirmation letter and to contact us if it is not received within 2 working days. WE DO NOT BEGIN PRODUCTION UNTIL WE RECEIVE YOUR REPLY TO OUR CONFIRMATION LETTER VERIFING OR CORRECTING DIMENSIONS.

If, the cover or bag does not match the verified or corrected dimensions, Studio Slips takes full responsibility and will remake, or refund the item including shipping.

Returns

Each and every cover and bag is custom made to order. We do not accept returns unless the error is ours.

What People Are Saying
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I received the gig-bag yesterday. It fit the my gear, avalon u5. I'm satisfied with it. Thank you very very much !
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~AKIHIRO K., Tokyo, Japan
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Hi Susan. It's 1:43 pm on Monday, 01/04/10......UPS just delivered the clamshell amp cover for the '59 Bassman. Fits just right, looks good, I like it. My wife even said she likes it. So, you did good. Thanks.
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~Bob T., Joplin, MO
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Hi Susan, I received the covers yesterday. They fit like a well made glove and they're almost too nice to use. Thanks for the speedy elivery. Again thanks.
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~Niall., Oregon
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Thanks again for rushing out the covers for my Dr Z amps! They got here Friday just in time for my weekend work. The new one is really nice and the strips on the bottoms are really a nice feature! Good idea on that one.
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~Dan P
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I received my amp cover and it's great! It fits perfectly and looks fantastic. I love having the pocket in the back to carry an extra cable and the channel switching pedal for my Boogie. The brown canvas looks great with the cream colored vinyl and cocoa color grill.
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~Chris R., ChrisRemy@verizon.net
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I received my latest studio slip and my first clam shell style, and all I can say is "WOW!" Perfect fit - which is really a feat for an amp that is almost brand new to market! Thanks so much for making such a great product!
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~Joe C., Loveland OH
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Susan, got the bags back this past weekend. Really great work - perfect fit and all straps work great.
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~Jeff VB, Woodbine, MD
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It arrived a couple of hours ago, perfect fit, great cover!! Now I can get it out of the house without scraping the walls. Many thanks for prompt service.
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~Bob M
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The cover fit perfectly! Thank you!!!
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~Allen C., Los Angeles, CA
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Fits perfectly. Looks great!
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~Dave C., San Francisco CA
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Just wanted to thank you for the amazing quality and care you put into your product. I feel so confident and relieved that the investment in my rig is now protected when I go play. (cab and speaker, with bonus pocket...love it) You have such a great product, that I will strongly endorse it to all my guitar playing friends.
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~Steve O., Woodbridge, ON CANADA
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Received the cover. It's super! I'm sure you knew that you do it all the time. Suzanne & The Blues Church
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~David B., Long Beach, CA
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Received the bag and just wanted to comment on how pleased I am with it. Thank you for a great product.
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~Rich S., Nelson NH
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I just wanted to let you know that my studio slips are in da house. Theyre a perfect fit, look great and I know theyre going to last. Thanks so much for a great transaction!
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~Alan A., Sydney, AUSTRALIA
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I just received my cover for the Gallien Krueger MB150 Combo. Wonderful fit and finish. Thank your for a great product.
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~Richard L., Sunnyvale CA
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The covers just arrived and they look fantastic. I am so glad I decided on the padded for both amps. FYI. I got the additional pocket for the Marshall Class 5 amp because that combo amp has an enclosed cabinet in the rear. The power cord plugs into the back, but there is no place to store the cord inside once you are not using it. I would suggest you recommend anyone else buying covers for a Class 5 to get the pocket. Thanks again - you guys are the best!! God bless-
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~Bruce R., Ventura, CA
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Received the bag today. Awesome! Perfect fit.
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~John P., Carbondale PA
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I wanted to let you know the the amp cover arrived today and it is awesome. It is a perfect fit for the amp and the floorboard with plenty of room in the front pocket for cables, etc.. This completed my grab and go practice/jam rig and allowed me to get it down to two pieces/one trip for load in/out. Thanks again for all your help and the quick turnaround
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~Bob M., Wildwood, MO
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received the cover yesterday. It fits like a glove and looks great. Thank you!
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~Frank A., Germany
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I got the amp covers today and I am very pleased with the craftsmanship and the fit. These are great and I will be ordering more in the future. Thank you.
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~Kevin A., San Francisco CA
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The cover for my Victoria Reverberato arived today. Looks and feels terrific and fits like a glove -Thanks!
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~Dick M
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Got my order today for the Schroeder mini 10 and it's perfect in everyway ! Thanks again ;)
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~Scott H., Los Angeles, CA
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Just a quick note to tell you I received my covers for my Fuchs today and everything fit like a glove! They exceeded my expectations!! Thanks again for the quality product and the quick turnaround time.
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~Tony N., Amarillo, TX
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Just wanted to say that I got my padded slip covers for my Jackson head & cabinet and they fit great! Thanks for a super product.
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~Greg F., Sunnyvale, TX
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I just wanted to drop you a line and let you know that I received my cover and its fantastic! Thank you for the excellent product and customer service.
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~Douglas W., Winthroop, WA
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Got my cover today. Thanks Susan for the fast service and great product.
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~Bill S., Newport, NJ
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Perfect... Thanks!
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~Emmanuel J., Presles, FRANCE
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Got the cover - as usual, it is perfecto! Thanks, and I've got a couple more things to order pretty soon.
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~Robert G., Wichita, KS
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Just letting you know the package arrived today and the covers for the Ampeg are a Perfect fit! But I knew they would be... Y'all always nail it! Great work! And thanks for the super fast turnaround on my order.
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~Michael B., Kaufman, TX
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I just received my new Studio Slips cover for the Roland J C 120 amp. Love it !! You do a fantastic job ! I will contact you later this year regarding a few more covers.
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~Steve H., Carmichael, CA
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I received the dust cover today and it fits perfectly. Very surprised it got here so fast.
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~Tom G., Philadelpha PA
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I received the covers yesterday. They look great and fit perfectly. Thanks for your fast service! Aloha.
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~Mike M
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I got the covers and they are wonderful. Well worth the wait. As I get other equipment, I will be back for more covers from you.
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~Chris A., Leavenworth, WA
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The slip was delivered last evening and fits like a glove; it's good to know that some folks still make things with an attention to detail! I will definitely recommend studio slips to everyone I know.
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~Andrew B., Santa Monica, CA
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The cover arrived today. It fits like the proverbial glove. Thank you so much for your help and punctiliousness. Gotta love standardized measurement. Every time a potential ding is thwarted by your fine cover, I will turn towards California and offer a heartfelt thank you
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~Chilese, Peoria, AZ
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I received my Gig Bag today, and it is exactly what I was looking for. It is perfect! Thank you so much. I will be referring everyone I know to you. Thanks again!
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~Clay D., Tucson, AZ
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I just received my cover for my Carr Rambler and I just wanted to say thanks for the excellent service as well as an excellent product. I?ll be ordering again soon!
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~Chris V., Broussard, LA
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I just talked with you on the phone but wanted to put it in writing: Thank you for a wonderful, quality product. Seven covers and not one stitch out of place! They all fit perfectly, and look great too.
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~Steve G., Newbury Park, CA
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Got the amp covers...they fit perfectly and are AWESOME. Great products...great service.
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~Mike S., Fort Worth, TX
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Wow Susan! These cases are really great... you did it again. My wife was just laughing at me... "it's funny the things you get excited about," she said. But looking at my amp and cab in your perfect cases, how could I not be excited?
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~Michael L., Staten Island, NY
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The slip cover was delivered yesterday. It fits perfectly. Nice job!
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~Steve M., Penfield, NY
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Thanks Susan- I just received it and am totally pleased. You make a great product!
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~Skot J., Bryan, TX
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The cover's fit is outstanding. The quality is second to none. Studio Slips are clearly the best music equipment covers money can buy--period.
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~Michael B., Beaverton OR
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Sorry it's taken so long to write...just have to say the covers are amazing! Your attention to detail is outstanding and they're a perfect fit. Not to mention, you are a pleasure to deal with. Thanks so much and know you have a very satisfied customer! PS...feel free to post this testimonial if you wish....
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~Randy S., Monmouth Junction, NJ
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I did receive the clamshell gigbag for my The Valve 212 OB speakercabinet yesterday and it`s a perfect fit. So thank you for doing a excellent job.
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~Ed K., Noord Brabant, Netherlands
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I have to say that I absolutely love the amplifier head cover that you made for me in June. That's why I'm back to get the matching cabinet cover. Thanks for your great work and attention to detail.
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~Rene L., Covina, CA
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Both covers for my bassman and twin reverb have safely arrived and made my room look much neatier and tidy. I think my amps also like their new tailor made custumes too! Thank you again for your great product and service!
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~Eiichi I., Tokyo, JAPAN
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The bag for my Fender Harvard arrived today. It fits perfectly and is really well made. Thanks & best wishes
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~Matt F., London, England
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Just wanted to write and say thank you, once again, for providing such an awesome product. The attention to detail really shows all over. Great quality zippers, heavy duty fabric, (So glad I went with the brown, matches my retro looking amp to a tee) and most importantly, fit. The old saying "fit's like a glove" should be replaced with "Fits like a Studio Slips cover".
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~Alex S., Edmonton, AL
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Just another word of thanks for the 3rd custom cover that you have made for me. It fits perfect, dead nuts once again so after this Email takes off I will have to order my 4th custom cover. Thanks once again for the high quality heavy duty covers.
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~Brian C., Waterford, CT