Studio Slips Guarantee and Return Policy

Guarantee – Bags and covers are guaranteed to arrive as confirmed by the customer*. If they do not arrive as confirmed, we will repair, replace or refund at no cost to you including standard shipping costs. We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop.

*Dimensions must be verified by the customer, prior to construction of the product. Every online order is sent a confirmation letter within 2 working days, which includes the dimensions of the item ordered. Because email can get lost, we also notify the customer on the order receipt at the time of order to expect our confirmation letter and to contact us if it is not received within 2 working days. WE DO NOT BEGIN PRODUCTION UNTIL WE RECEIVE YOUR REPLY TO OUR CONFIRMATION LETTER VERIFING OR CORRECTING DIMENSIONS.

If, the cover or bag does not match the verified or corrected dimensions, Studio Slips takes full responsibility and will remake, or refund the item including shipping.

Returns

Each and every cover and bag is custom made to order. We do not accept returns unless the error is ours.

What People Are Saying
"
Hello, I received the case today and, as Ive come to expect, it fits perfectly! Thanks for your excellent work.
"
~Stuart H., Portland, TX
"
Hi Susan... I know you're busy, but I just wanted to extend thanks to you and Michael for going out of your way and being so kind and friendly. After arriving back in Vancouver, my amp couldn't be happier! The slips fit perfectly of course. Hope you enjoyed the movie, and that you're keeping well. It was really nice meeting you, you re-affirm my belief in that people are good! Now, I can also say I've been to Sebastopol:)
"
~Jon d B., Vancouver BC CANADA
"
I received the covers for my Red Plate combo and extension cab a while ago. They're both great. Thanks again for being meticulous, double-checking my measurements, and sending a great product.
"
~David F., Coos Bay, OR
"
received covers. very nice. thanks.
"
~James H., Concord CA
"
Received the clamshell bag today - it fits absolut perfect. Amazing work. Thank you very much!
"
~Kurt S., Switzerland
"
The cover arrived this week and fits great! Thanks!
"
~Robert M., Wildwood, MO.
"
I got my cover today and it is sweet. Looks great and fits like a glove! I am very happy.
"
~Jim F., Belcamp, MD.
"
I received the cover - it fits like a glove. Thanks for a great job and a great product.
"
~Lee P., Moses Lake, WA
"
Hi Susan, I received the covers yesterday. They fit like a well made glove and they're almost too nice to use. Thanks for the speedy elivery. Again thanks.
"
~Niall., Oregon
"
I received the clamshell cover today - it fits perfectly. Have a great weekend and thanks for a great product and great service.
"
~Greg L., Calgary, Canada
"
Fits like a glove, and appears extremely well made. Rec'd in time, appreciate the rush order. Another happy customer.
"
~Ken M., Narberth PA
"
Thanks again for the gig bag! It fits my A-800PRO perfectly!
"
~Roger B
"
Got my clamshell bag for my custom CA combo. It's perfect. Thanks so much for building such a great bag for my amp. I'll absolutely be ordering other bags from you again in the near future.
"
~Joe P., White Hall, AK.
"
Just wanted to let you know the cover for my amp arrived on Friday. It?s a perfect fit and the workmanship and materials are first-rate. I?ll certainly call again when I need another amp cover ? I probably should have you replace a couple that I already have!
"
~Hal G., Atlanta, GA
"
Just wanted to write and say thank you, once again, for providing such an awesome product. The attention to detail really shows all over. Great quality zippers, heavy duty fabric, (So glad I went with the brown, matches my retro looking amp to a tee) and most importantly, fit. The old saying "fit's like a glove" should be replaced with "Fits like a Studio Slips cover".
"
~Alex S., Edmonton, AL
"
The cover for my MotionSound KP-500SN fits like a glove, the extra padding really protects the amp in transport. Also, Your customer service is awesome. Thanks for such a great product to protect my investment.
"
~Arnold C., Frisco, TX
"
I am sure you hear this every day but this cover is perfect! Thanks for building such a quality product. I especially like the pocket you put on the side. (Just wish I had ordered 2 pockets!)
"
~Doug Y. Vancouver, WA
"
I just wanted to let you know that the clamshell cover for my Bogner Duende is great. Just like I envisioned, it's the perfect solution to protecting my amp but without the extra weight of a flight case. The availability of the optional utility pocket is great, also. Thank you.
"
~David F., Oregon
"
Thanks Susan for another well done piece of work. Arrived this morning just in time for a road trip gig tomorrow.
"
~Bob S - Pittsburgh, PA
"
Just wanted to let you know that my covers arrived today and are exactly what I was hoping for. I'm delighted; thank you so much.
"
~Jonathon B., Brookline, MA
"
The cover came. It is the best cover I have bought. It fits perfectly...much better than covers from other companies.
"
~Stephen S., Frenchs Forest, AUSTRALIA
"
I just wanted to let you know this case was perfect. Excellent work and the dimensions used for the casters were perfect. Thank for such a fine product. I will definitely recommend your product to my friends.
"
~Mark A., Mansfield, MS
"
Thank you Susan! The Carr logo was a first class touch, and totally unexpected!
"
~Stuart G., Monroe GA
"
Anything worth owning needs to have a Studio Slip! Many thanks!
"
~Brian R., Nobleboro, ME
"
Greetings from England! Back again with another order... I must stop buying amps. Thanks for all your great service.
"
~Warren E., Dudley, GB
"
The cover fit perfectly! Thank you!!!
"
~Allen C., Los Angeles, CA
"
I just got my two amp covers, and all I can say is WOW. They are way better than I expected. I have a couple other covers, from other vendors, and yours is by far superior! Thanks
"
~Chris H., Hope Valley RI
"
I received my clam shell gig bag yesterday and couldn't be happier, the fit , quality is all way above expectation. I will certainly order more products in the future.
"
~Graeme D., Enmore, AUSTRALIA
"
Just wanted to tell you thanks for the awesome covers! I meant to email you earlier just got swallowed up by life. Anyway, not trying to Arnold you but "I'll be back!"
"
~Paul D., Lookout Mountain, TN
"
I want to thank you SO much for getting the clamshell out so quickly! I received it today and it fits great! (as usual). You guys are the BEST and I really appreciate the extra mile with your customer service!!!
"
~Enrique R., Morgan Hill CA
"
Hi Susan, thanks so so much for this feedback! I received them today and they are absolutely perfect. I am in awe how quickly and easy the process was! Perfection!! Well done! Now I feel safe to lug around my equipment AND be able to fit it all in the back of my vehicle. ATA cases are only good if you're road tripping with a band and trailer!
"
~Marc J., Canada
"
The cover for the Euphonic Audio NL210 just arrived. The fit is absolutely perfect. The handle cutouts match the handles perfectly, and the cover is form-fitting but slides easily over the box. I think you can keep those dimensions for that model, I wouldn't change them a bit. Also very well made and good looking too. Thanks much for your excellent personal service and a great product.
"
~Marc L. Ukiah, CA
"
Once again a word of thanks for the 4th custom cover that you have made for me (it fits dead nuts, exact, right on the money as usual). Now I have to draw up the dimensions for the 5th custom cover that I need for my collection. Thank you much for these fantastic heavy duty covers. They are the absolute best......
"
~Brian C., Waterford, CT
"
I received the case yesterday and I'm very impressed with the excellent workmanship. It fits like a glove and I'm going to suggest to the folks at EA that they refer any requests for cases and covers to be routed to you. Thanks again for an excellent product!
"
~Ed G., Roseville, CA
"
hello. i received the cover and it fits perfectly- great job! i've been playing out quite a bit lately and have broken in the cover (and amp)- all is great! thanks again!!
"
~Juan Carlos Q., Marina del Rey, CA
"
Got it - fits awesome! Thanks very much! Also - giving you a little exposure/love on the gear page Take care Susan! http://www.thegearpage.net/board/showthread.php?p=17383692#post17383692
"
~Chris K., Heath, OH
"
Just a note to say that the cover arrived today and it's excellent - beautifully made and a perfect fit. The front pocket is a really worthwhile addition to a great product. Many thanks.
"
~Derrick H., Yorkshire, GREAT BRITAIN
"
The Ampeg Baby Bass bag just arrived. It fits perfectly! Beautiful job! The handles are balanced, and the bass fits like a glove. I can't thank you enough for all your help and input. I really appreciate the speed in which you got it to me. Thanks again for everything, and thank you for this awesome axe bag!
"
~Steve G., Nyack NY
"
The cover arrived safely, it' a perfect fit including the length, many thanks.
"
~Neil E., Perth, West Australia
"
Got the vibe cover today. Fits real good. Thanks
"
~Brad D., Tujunga CA
"
I received the covers yesterday. They look great and fit perfectly. Thanks for your fast service! Aloha.
"
~Mike M
"
I've just received the bag today. It's a very good work you've done , thx ! I'll talk about your products around here .
"
~Jerome A., FRANCE
"
Just a short (and somewhat belated) note to say how VERY pleased I am with the gig bag you made for my GK ML250 amp! Your personal service, so rare these days, and the overall quality of the workmanship have confirmed my decision to have you make further cases for two vintage Gibson amps I just acquired. I make my living as a quality management system auditor and consultant, and it is always a pleasure to encounter another company that is paying attention to the details that ensure high quality of product and consistent customer satisfaction. Thanks again for an excellent product. I will be contacting you soon to discuss details of my next order! Please feel free to use my endorsement in any way that may serve you. I will happily recommend your products to anyone wishing a superior quality case or gig bag.
"
~Tom M., Fairfield, CA
"
I've been using your clamshell cover ( the Maz18 head cover is mine, and the Route 66 cover went to my friend ) and I'm loving it! Great product! I've been recommending you to my friends, I think one friend might be ordering a cover from you soon for his Aiken amp head. Thanks for your excellent service. Kind regards ( from downunder )
"
~Al, Australia
"
Susan I received the case for the Carr Mercury the other day. It fits like a glove. I really like the new design. Great job. FYI I also sent an email to Steve Carr telling him how satisfied I am with your products and service and requesting that he add a link to Studio Slips on his website.
"
~Thomas B
"
The cover (Mather Cab NPDD12 1x12) came today and fits perfect.
"
~Alvin S., Oakland, CA
"
Just wanted to let you know I received my Fuchs SLX 1x12 50 watt amp earlier today. I tried the padded cover and it fits perfectly. Thanks again for providing a quality product.
"
~Jerry L
"
I received my Studio Slips cover for my Line 6 AMPLIFi 150 today and it fits great.
"
~Michael R., Coon Rapids MN
"
I finally got my Mather Custom amp cab completed, & the slip you made for me fits perfectly. Now I fully understand why you are so exact in the prep & measuring phase of the job. You take that seriously, & it shows in the end product. I really appreciate the care & attention you take in your initial communication, & the subsequent care & attention of the manufacture. I couldnt be happier with the polished finish of my amp, nor more comfortable taking it to gigs in the slip you made for me. Super happy! Thank you
"
~Steve F., New York, NY
"
Received the gig bag... fantastic! Great craftsmanship and fits like a glove. Can't wait for the next gig to fully try it out :)
"
~Vincent D., Jersey City, NJ