Studio Slips Guarantee and Return Policy

Guarantee – Bags and covers are guaranteed to arrive as confirmed by the customer*. If they do not arrive as confirmed, we will repair, replace or refund at no cost to you including standard shipping costs. We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop.

*Dimensions must be verified by the customer, prior to construction of the product. Every online order is sent a confirmation letter within 2 working days, which includes the dimensions of the item ordered. Because email can get lost, we also notify the customer on the order receipt at the time of order to expect our confirmation letter and to contact us if it is not received within 2 working days. WE DO NOT BEGIN PRODUCTION UNTIL WE RECEIVE YOUR REPLY TO OUR CONFIRMATION LETTER VERIFING OR CORRECTING DIMENSIONS.

If, the cover or bag does not match the verified or corrected dimensions, Studio Slips takes full responsibility and will remake, or refund the item including shipping.

Returns

Each and every cover and bag is custom made to order. We do not accept returns unless the error is ours.

What People Are Saying
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I just received yet another perfectly made perfectly fitting amp cover. Truly impressive! As far as I'm concerned your manufacturing process is one of the best in the business. I've lost count of how many covers I've purchased from you over the years but they always perfect fit perfectly. Not a single one has ever ripped or shown damaged. Amazing quality control. Thank you, thank you, thank you.
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~Don K., Denver CO
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Bought my first slips from you about 4 years ago. When I bought this new cab - there was no doubt in my mind that I would buy your slips for this cab. It is just great to deal with you - great quality and great customer service.
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~Frank T., Selden, NY
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The clamshell cover for my Dr. Z Maz 18 Jr. combo amp was perfect. You folks make the best covers! Thanks.
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~John E., Forsyth, IL
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Hey Susan, just got the Roland covers, they fit perfect and look great, thank you,
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~Pini S.
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They fit like a glove! You are the best, mwah! Thank you for providing this fantastic solution.
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~Dan L., Hove, ENGLAND
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Got it, it's great. You're better then my wife.....she never listens to me.
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~Edward S., Wheaton, MD
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I just received my amp cover. Thanks for the speedy service!
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~George S., Ontario, Canada
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my Cover arrived today and it's perfect as always thanks again
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~Barry T., Cherry Hill NJ
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I received the cover yesterday for my Mesa Boogie 4x12 cabinet. I just wanted to say that it fits great and I am very impressed with your product. I will definitely recommend Studio Slips to everyone I know.
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~William W., Chantilly VA
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The amp is great and draws loads of attention... And the cover is a perfect fit and looks really good with it.
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~Philip B., Deeside, GB
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Received my covers today...awesome job as usual...they fit perfect...I think I'm up to 12 of your covers now...all still going strong.
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~John F., Chicago, IL
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Cover (clamshell) is terrific...I really like having protection on the bottom because too often I have to set an amp down on a damp sidewalk or pavement as part of load in/out at a gig.
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~Michael G., Larchmont, NY
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My 4th Clamshell case has arrived safely Susan, and looks as beautiful as all the rest the DrZ logo is stunning! :-)) Cheers
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~Peter G., Surrey, Great Britain
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The cover reached today. The size perfectly fits my amplifier. I can carry the amplifier by this at ease. Thank you indeed for a wonderful cover.
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~Takaki Y., Ueda-shi JAPAN
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Just wanted to let you know that you did an excellent job on my amp cover. It looks good and I feel like its really protected now.
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~Mem S., LA
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My clamshell bag just arrived yesterday. I put my LSS right in and it's a perfect fit, and very attractive. I almost wish I had a bag for my bag, as it will live outside the bag most of the time! I'm sure I'll be calling again as I will probably need other bags for other amps.
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~Chuck M., Knoxville, TN
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You really do fantastic work and have a great company. The How To Measure video & that you confirm each order is excellent. This is my second order. My first cover is still working perfectly. It's durable and keeps my speaker protected nicely.
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~Elmer J., Bronx, NY
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It fits perfectly. Thank you!
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~Jeff B., Firestone, CO
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Was on my way out to work and received the cover so of course I stopped and put it on my amp. No words. I could not be happier! What an amazing product and superior support! Thanks again for everything
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~Donald C., Madison AL
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I just wanted to let you know that everything about them is PERFECT!! They fit better than I could have ever expected. Thank you for your product. I will be telling all my musician friends about your covers. I am very pleased and thank you again for all your help and attention in the detail of your product.
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~Byron K., Cambridge City, IN
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Just to let you know, It has arrived and fits Perfect as always Take care happy new year
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~Chris T. Petersborough, U.K.
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I just wanted to thank you for the slip cover you made for my Diezel Einstein Combo Amp. It is a very high quality product and fits perfectly! I am very satisfied!
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~Keith A., League City, TX
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I just got the cover yesterday. Perfect fit!! Nice job to you and your team.
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The amp cover arrived, it fits perfectly. It's awesome.
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~Carlo R., Nebbiuno, ITALY
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The cover got here yesterday morning and is, as I should expect, a perfect fit! Thanks for such a speedy, friendly service! Have a great xmas, sister :-)
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~Jon S., Willits, California
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I meant to send this email earlier? my speaker cover fits perfectly, I?m extremely happy with it, and I?ll recommend you all my musician friends. Thank you.
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~Derek B
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Got my cover today. Fits perfectly! Thank you very much! 😊👍
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~Jason R., Austell GA
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Just tried the covers on my Trans Atlantic and the Forte 3D cab. Once again they fit great! Have a great Thanksgiving.
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~Bob K., Oakland, CA
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...You won't be surprised to know that (my cover) fits very well on my Roland KC550. The workmanship is, also, very good. You have a new customer here. Thank you for the quick and excellent service.
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~Warren R., Plano TX
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Susan, got the bag for my pedal board . . . well made and looks terrific. Thanks for your help.
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~James K. Missouri City, TX
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I am sure you hear this every day but this cover is perfect! Thanks for building such a quality product. I especially like the pocket you put on the side. (Just wish I had ordered 2 pockets!)
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~Doug Y. Vancouver, WA
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I`ve got the package today, earlier than expected. Great work as always and a very surprising and nice detail with the original Milkmansound logo on the bag ! Merry Christmas and a happy new year to all of you at Studio Slips. Thank you very much and all the best
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~Andreas B., Germany
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got the package yesterday, tried the head and 4x12 slips today and they fit absolutely perfectly. Top notch work as always! Merry Christmas and Happy New Year!
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~Igor B., Toronto, CANADA
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I received the clamshell bag in the mail today. It looks great! The stitching, zipper, and leather strips look like very good quality. I appreciate all your help and for getting the bag to me very quickly. Thank you!
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~Andrew T., El Cajon, CA
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Just got my bag. Another masterful piece of work by SS. Thank you very much.
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~Robert G., Wichita, KS.
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Matchless SC-30 cover arrived Friday; it fit perfectly and looked great. I appreciate your work, thanks as usual.
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~Steve P., Narberth, PA
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I just wanted to write to tell you that I received my clamshell gig bag yesterday and it looks great and fits wonderfully. It's everything I wanted and it's very well constructed. Thank you to you and to everyone there at studio slips. I'm very happy with it and I know where to go if I need a custom cover or case.
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~Zac A., Boonville, IN
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I just want to say thank you for making a fantastic cover for my Lerxst Chi. It fits like a glove. Perfect! This wasn't my first order from you and I'm sure I'll be ordering from you again soon. Cheers!
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~Andrew S., Conklin NY
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Just wanted to drop you a note to say the covers arrived today and I love them! The clamshell design is brilliant and they fit my Fuchs head and cabinet like a glove. Keep up the great work and I'm sure you will see more covers headed towards Detroit as players see these around town.
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~Brian., St. Clair Shores, MI
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The bag that you sent to Paris arrived and Philip reports it works perfect. It arrived just one day before he leaves Paris for 2 gigs down south in the Pyrenees. Thanks!
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~David A., Falls Church, VA
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Just a quick note to say, thanks for the beautiful cover! Incredibly well made, attractive, and it fits like a glove!!
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~Peter B., Folsom CA
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Received the gig bag... fantastic! Great craftsmanship and fits like a glove. Can't wait for the next gig to fully try it out :)
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~Vincent D., Jersey City, NJ
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Today, I received Padded Slip Cover that I had ordered. Thank you very much for your prompt deal.
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~Katsuoshi, Kobe, Japan
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The cover looks great and fits perfectly. Thanks for a good job!
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~Stephanie T., San Francisco
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Wow! What classy covers. Truly fantastic and everything fits real well. Totally worth it. Now I have to get more amps and speaker cabs just so I can pamper them with your groovy stuff... A very satisfied customer,
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~Jerry M., New York, NY
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thanks for getting me my cover so fast... it's perfect like the other 12 I've bought over the years... you're the best in the business... Much respect...
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~John F., Lomita, CA
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Received the cover. It's super! I'm sure you knew that you do it all the time. Suzanne & The Blues Church
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~David B., Long Beach, CA
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The cover arrived today and fits perfectly. Thanks!!
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~Dan P., Hillsborough NJ
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It fits perfect.
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~Ludwig V, Belgium
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I just wrote something on Audiofanzine website about my briefcase Gigbag because it's practical and easy to use ! I am very satisfied with my purchase. http://fr.audiofanzine.com/autre-housse-sac/studio-slips/briefcase-gig-bag/avis/r.135194.html
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~Jean-Loup B., Seine Maritime, France