Studio Slips Guarantee and Return Policy

Guarantee – Bags and covers are guaranteed to arrive as confirmed by the customer*. If they do not arrive as confirmed, we will repair, replace or refund at no cost to you including standard shipping costs. We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop.

*Dimensions must be verified by the customer, prior to construction of the product. Every online order is sent a confirmation letter within 2 working days, which includes the dimensions of the item ordered. Because email can get lost, we also notify the customer on the order receipt at the time of order to expect our confirmation letter and to contact us if it is not received within 2 working days. WE DO NOT BEGIN PRODUCTION UNTIL WE RECEIVE YOUR REPLY TO OUR CONFIRMATION LETTER VERIFING OR CORRECTING DIMENSIONS.

If, the cover or bag does not match the verified or corrected dimensions, Studio Slips takes full responsibility and will remake, or refund the item including shipping.

Returns

Each and every cover and bag is custom made to order. We do not accept returns unless the error is ours.

What People Are Saying
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I have to say that I absolutely love the amplifier head cover that you made for me in June. That's why I'm back to get the matching cabinet cover. Thanks for your great work and attention to detail.
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~Rene L., Covina, CA
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Susan, just got the slip covers yesterday, they're perfect, I love them, what great covers and service, thank you so much! The extra depth I factored in does allow them to fit easily over my Yamaha HS80M speakers with rear heat sink fins and AC cord. I'll add you to my list of referrals for students needing amp and gear covers. Happy holidays!
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~John M. Los Angeles, CA
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Thank you for the Studio Slip cover for my Carr rambler amp! It fits perfect, I'm so very happy with it, thank you for the wonderful customer service & attention to detail!.... It was a joy placing the order.
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~Christopher F., Honolulu, HI
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The case just came in. It fits and looks great and the pocket holds everything I need to carry. Thanks.
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~Billy G., Canyon Lake TX
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My Studio Slip arrived yesterday on time! Just wanted to say thanks again for all your great customer service. The slip fits as good as it looks. Couldn't be happier. Thanks again!
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~John C., Spring TX
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Received my product today. Its perfect. Thank you!
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~Viggo V., Oppegrd Norway
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The cover (Mather Cab NPDD12 1x12) came today and fits perfect.
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~Alvin S., Oakland, CA
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I received my Egnator's cover and it is VERY nice! Thank you very much for a high-quality product!
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~Tim B., Owasso, OK
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I got the covers. They are fantastic! I love them. Bogner got me into Tuki covers 20 years ago and I never bothered to venture out. I wished I had ventured out sooner as you are the best! Thank you very much. All the best
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~Maestro G., Studio City CA
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YES! I'M FAMOUS! All kidding aside, I'm glad you used my words as a testimonial. I am happy to (and always do) recommend you to any fellow gigging musician I talk to. I've literally used your covers in rain, sleet, and snow; and my stuff stays protected gig after gig after gig. Studio Slips is the best!
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~Michael J., O'Fallon, MO
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Thank you for rushing my order. I showed off your bag at all of my demos. Everyone loved the quality and design. Great product! Hopefully some sales will be coming your way.
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~Clint B., Smyrna, TN
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Hi Studio Slips. Great job on the cover for my Budda Superdrive 1x12. Fits like a glove - perfect.
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~Dennis B., Brandon, VT
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I just wanted to say thanks for the amp cover...it fits perfectly and looks great! Thanks again for your craftsmanship, customer service, and outstanding product!
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~Dave P., Imperial Beach, CA
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Received the covers yesterday. Only one thing I can say... Perfect! Thanks again for all of your help, great customer service and a great product. Now I want to order covers for everything in the house!
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~Michael M., Baltimore, MD
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Susan -- the slip arrived a few days ago. Just wanted to say the fit is perfect. Well done!
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~Damon R., Winnipeg CANADA
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Hi Susan! I received the amp head and combo covers today. Thank you so much for such quick production and great service. They look beautiful.
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~Jennie H., Newberg, OR
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nice still love it, great investment!
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~Matt B., Canada
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Received the cover. Exactly what I wanted.
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~Doug A., Oakland, CA
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I received the covers today, and they are great! The padded one especially is just fantastic! Thanks for the great product to help protect my great amps.
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~Charlie J., Pasadena, CA
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The cover for my Matchless Lightning just arrived, fits perfectly (of course), and came just in time to protect the amp from a big rainstorm...cover arrived 10 minutes before I had to leave for the gig!
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~Steve L., Portland, OR
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Nice bag - perfect fit - thank you! And I'm glad I went with the logo.
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~Rimas C., Annapolis MD
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just a quick note to let you know the cover arrived and is a perfect fit.
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~Michael B., Kaufman, TX
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I have received the package with the padded slip cover you sent. I must say that it is very high quality and fits beautifully my Dr Z. KT-45. I would like to thank you for your outstanding service and a superb product!
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~Johny B., Haifa, ISRAEL.
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Received the amp cover today for Phil Jones Flightcase. It fits perfectly, and looks great. Thanks for doing such a great job, and the quick production. Will be telling all my fellow musicians about you !
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~Deborah A., Manchester TN
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The bags for both the Phil Jones briefcase and Roland streetcube work perfectly, I received them yesterday. You've made my life a lot easier!
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~David R., Tucson, AZ
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I have just brought in of a journey of business in Congo, and thus have only just seen the covers which arrived during my journey. Always a great work as my very first order, faithful to the wished dimensions and the great quality. In the next, for my future order. Thank you
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~Cedric K., Le Havre, France
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Hi Susan greetings from the Great white north!!! I receieved the gigbag yesterday,its' awesome!!!!! It fits perfectly, looks sexy, and will keep my Dr.Z in great shape for years to come. I am very impressed the way you designed this product, well thought out,it is so easy to setup and strike out of the bag, way coooollll!!!!. Thanks again for making a cool product, I just wish US Postal service was quicker to your Canadian cousins. I look forward to doing buisness with again in the near future (I have more amps/ gear, self confessed gear junkie!!!)
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~John D
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received the cover yesterday. It fits like a glove and looks great. Thank you!
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~Frank A., Germany
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I want to thank you for the black padded cover you made for my Fender Blues Junior amp. It fits perfectly, you did an amazing job!!! Also, wanted to thank you so much for how quickly you made and shipped the cover. It came just in time when I needed it. LOVE IT, LOVE IT! It works so slick. I would recommend you to anyone needing an amp cover.
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~Vickie P., St. Cloud, MN
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The case for my Vox DA5 Amp is absolutely perfect. Truth be told - the case costs more than the amp itself, but I needed a simple carrying case with adequate protection. Thanks for the quality work.
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~Fred D., Dearborn MI
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The amp cover slip is amazing it fits soooo snug. When i first got it I thought wow that aint gonna fit and it fits so well. Fantastic work.
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~Liam G., Topanga, CA
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Hello Susan - I just received the cover for my 1x12 Tone King Imperial. Perfect fit once again. Thanks for doing such consistently good work. Best wishes to you and your staff
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~Peter A., Chicago, IL
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I just got back from Japan - where among other things I got to carry my little Gallien Krueger amp around in the beautiful case you made for it and shipped to my friends house there last year. Thank you so much. It was really quite elegant. well done.
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~Bert S., Brighton, MA
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Covers arrived...?and they fit like a GLOVE!! Thanx again!
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~Howard B., Waukesha, W
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I just received my cover , it is a perfect fit ,Great workmanship ! I will be placing a order very for the matching 1 12 cabinet .
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~David T., Monroe LA
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Once again you have done it the cover for my Dr Z Amp fits perfect..Once again Thank You for making a great product !!!!
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~Albert M., IN
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The cover arrived on time yesterday, and it fits perfectly :-)I have gigs tonight and tomorrow night , and the GK will be happily covered ! Thanks, and of course I will recommend your services to anyone in need.
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~Lou B., Philadelphia, PA
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Just wanted to say, the bag arrived yesterday, and it fits PERFECTLY! Thanks again!
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~Roger B., San Francisco CA
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Received the cover today for my Fender Blues Junior amp. This is the third amp cover that I've purchased from you folks, and it won't be the last. Everything about your company is spot on, from ordering and customer service to the excellent products that you produce. Kudos, and thanks!
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~Ken F., Staten Island, NY
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They are here, and you nailed it!
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~Jonathan L., Ashton MD
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I received my Briefcase Gig Bag I had you custom make for my Eden Bass cabinet. It was delivered exactly on time and It fits my cabinet perfect. I am very happy that I came across your company while browsing on Amazon. Not only does this Gig Bag make it much easier to transport my cabinet but it will protect the speaker from a lot of wear & tear. Thank You for making a excellent product and providing excellent customer service. I look forward to doing future business with you. I will highly recommend Studio Slips to other friends and musicians.
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~Jim L., Cleveland/Akron,Ohio
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I just received my Milkmamn Half and Half cover and I couldn't be more pleased. The looks and the fit are superb and I couldn't ask for more. Thanks so much for such a quality product
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~Clark D., Lone Jack MO
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Covers got here today and snug they are! Great work, thank you. I will contact you later for an amp that needs a cover. You earned my trust.
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~Robert K., Haut Rhin, France
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so many thanks for the wonderful VHT 212-Cover ! PERFECT SIZE and really suuuuuper work Susan ! All the best for you and until the next order !
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~Mandy O., Austria
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Got the case yesterday- it is perfect! Thanks so much for your help, and getting it to me so promptly!
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~Chris S., Trussville AL
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Received the clam shell bag for my Tone King. Absolutely fabulous. Can't beat it. Thanks again.
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~Terry W., CANADA
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Hi Susan, You're way more...."than a bit of alright" !!!! You do it ....as it should be done....and then some !!!
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~Dennis S., Roseville, CA
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Thank you for the great briefcase/bag for my amp! The dimensions for the MoMark heads were right on and the fit is perfect. I will be telling other bassists on Talkbass about the superior quality of construction and reasonable prices for your products.
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~Rodger B., Guilford, CT
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I just receive your package today. What a great job !!! I would like to thank you very, very much for the two clamshell gig bags. It is exactly what I wanted !!!!
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~Dominique W., Paris France
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Got my studio slip case for my Peavey Custom shop 212 cabinet today. Took it out of the box and put it on cabinet...and, as always, it fit like a glove!!! I cannot express my thanks and my appreciation for the quality job you do with your product. You are always my first suggestion to any on my musician friends who are looking for a slip for their equipment.
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~John D. Carthage, M