Studio Slips Guarantee and Return Policy

Guarantee – Bags and covers are guaranteed to arrive as confirmed by the customer*. If they do not arrive as confirmed, we will repair, replace or refund at no cost to you including standard shipping costs. We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop.

*Dimensions must be verified by the customer, prior to construction of the product. Every online order is sent a confirmation letter within 2 working days, which includes the dimensions of the item ordered. Because email can get lost, we also notify the customer on the order receipt at the time of order to expect our confirmation letter and to contact us if it is not received within 2 working days. WE DO NOT BEGIN PRODUCTION UNTIL WE RECEIVE YOUR REPLY TO OUR CONFIRMATION LETTER VERIFING OR CORRECTING DIMENSIONS.

If, the cover or bag does not match the verified or corrected dimensions, Studio Slips takes full responsibility and will remake, or refund the item including shipping.

Returns

Each and every cover and bag is custom made to order. We do not accept returns unless the error is ours.

What People Are Saying
"
Received the cover today. Looks and fits great. Thank you so much for all the help. If I ever need another or a friend is interested in your product I will gladly forward your web address.
"
~Dave M. Hanover Park, IL
"
For making super slip covers. This is my third, I guess that makes me an official endorser. The Clamshell bag is a keeper with openings for the casters ,great product.
"
~Mel M., Amityville NY
"
All three covers fit perfectly and look great. I will be ordering again once I build some new gear! Thanks a bunch.
"
~Tom L., Dayton, OH
"
...They fit perfectly, as usual you did a marvelous job. Thanks you so much!...
"
~Jonny B., Haifa, Israel
"
Just wanted to let you know that the amp cover arrived and it fits perfectly.
"
~Christine F., Mastic, NY
"
Susan, thank-you very much. It fits perfect and looks great!!!! I'll have a need for more covers in the near future, you are my first choice. Thanks again
"
~Bobby G, Milwaukie, OR
"
The clamshell arrived today. What a great design, and well made. I love it. It's almost as pretty as my swart. I've had a variety of covers made for my amps, and this clamshell is by far the best. I don't think I'll be ordering anything else in the future. Thanks (especially for the fast delivery).
"
~Sang S., Albuquerque, NM
"
I received the cover today. It fits perfectly and really couldnt be any better !
"
~Bernd W., Germany
"
Everything turned out great! The clamshells are exactly as I pictured, and they make a perfect set together. They load the same way, stack in the same direction, and carry very well. The case for the amplifier head is also great. The double padding makes me feel like it is very well protected and the pocket is just the right size for 2 speaker cables and a power cord. Thanks for a great set of products. You'll be my go-to source for this sort of thing in the future.
"
~Keith T., Sterling Heights, MI
"
Got the Slips today. As always, beautiful! Awesome job with the Reverend patch on the Hellhound cover. I'm attaching a few pix of my Studio Slip collection for you. Naked...and dressed to the 9's. ;-) Best,
"
~Steve T., Oveido FL
"
Cover fit perfect!
"
~Michael S., Troy, IL
"
Received the gig bag... fantastic! Great craftsmanship and fits like a glove. Can't wait for the next gig to fully try it out :)
"
~Vincent D., Jersey City, NJ
"
I just got my two amp covers, and all I can say is WOW. They are way better than I expected. I have a couple other covers, from other vendors, and yours is by far superior! Thanks
"
~Chris H., Hope Valley RI
"
The amp is great and draws loads of attention... And the cover is a perfect fit and looks really good with it.
"
~Philip B., Deeside, GB
"
I did receive the clamshell gigbag for my The Valve 212 OB speakercabinet yesterday and it`s a perfect fit. So thank you for doing a excellent job.
"
~Ed K., Noord Brabant, Netherlands
"
Wow ! My Clamshell arrived today, and I'm delighted with it !! Unfortunately, it arrives before my amp has (!), but i'm sure it will all be fine. I'll be singing your praises on TGP... Many thanks for all you have done, Every blessing from me and England !
"
~Warren E., W. Midlands,Great Britain
"
The NL-12 cover came today and fits the cabinet perfectly!
"
~Steve K., Long Island City, NY
"
I just received the amp cover yesterday. It fits perfectly ! THank you so much. Your company does the best work.
"
~Roanne K., Hilo HI
"
I just wanted to let you know that I recieved my clamshell studio slips yesterday. I am very impresssed with how easy they are to use and the protection that they provide. I am sure their durable construction will give me many years of service while ensuring my 3rd Power head and cab won't be skuffed or damaged when I am lugging my gear around. I think you have a fantastic product that is innovative, well made and makes protecting your equipment simple and easy.
"
~Trevor M., Vancouver BC CANADA
"
Dear Susan, the bag has arrived some time ago and it is just perfect.
"
~Per T., Saltsj Duvns, Sweden
"
Just a word of thanks for the new dust cover. It fits perfect, dead nuts, right on the money as usual. You make great covers.
"
~Brian P. C., Waterford, CT
"
I received it this weekend! It's excellent. Thanks again!
"
~Charles P., Lafayette CA
"
Thank you, my case arrived today and it fits perfectly and is well designed. I will recommend you folks to my colleagues.
"
~Lukas P., Halifax, Nova Scotia, CANADA
"
I got the Pro Reverb slip yesterday-of course, I was getting scared as it seemed so snug-but once I placed everything correctly, like a glove! Thanks so much- I'll definitely be ordering one for my Tweed Deluxe
"
~John K., Newton, MA
"
I received the cover this week. It fits beautifully. Thank you.
"
~Brad K.,
"
I received the cover Monday, or actually my wife did, and when I got home from a business trip Tuesday night I checked it out. It is beautiful. But that is what I expected, like the cover for my Dr Z head that you also made. I especially like the Z logo too. Anyway, best of luck on a very successful business, as you have a great product.
"
~George G., Rancho Palos Verdes
"
I received the cover/case Monday. Quality!
"
~Vic D., Fernandina Beach, FL
"
Just wanted to let you know, I took delivery of my Two Rock padded covers this morning... They're the toughest, coolest, and most beautifully put together amp covers I've seen yet! Many thanx for the speedy and friendly service! I'll be recommending you to all my guitar buddies, without a doubt!
"
~Mikey C., London UNITED KINGDOM
"
Just a quick note/update: the two covers I ordered from you are fantastic -- super- sturdy and nice looking! Now I need to upgrade all my other covers! I've been telling my friends about your products, too.
"
~Dr. Marc Y., CA
"
I received my latest studio slip and my first clam shell style, and all I can say is "WOW!" Perfect fit - which is really a feat for an amp that is almost brand new to market! Thanks so much for making such a great product!
"
~Joe C., Loveland OH
"
I got my bag today, and it's great! Thanks so much. I really appreciate it!
"
~Carlos C., New York, NY
"
Cover received and of course it fits like a glove. Thanks Susan! And a very Merry Christmas to you and yours!
"
~Gary L., San Diego, CA
"
I just received my Taurus III clamshell bag. Wonderful job! And just in time to start rehearsals with our new singer. I'll get a lot of use out of this.
"
~Kevin C., Amherst, NS
"
Got the cover today. Excellent fit! Thanks.
"
~Brian C., Billings MT
"
I got my cover today and want to thank you. You did a wonderful job its beautiful.
"
~Randy F., Spring Valley, CA
"
I just received my new cover today. I'm extremely impressed with the quality of your product, fits and looks great and it was shipped to me quickly.I just wanted to say thanks and I will definately refer Studio Slips to others.
"
~Dan F
"
The Bludotone Ported 1x12 Cabinet #3781 fits perfectly. I wanted to make sure since it's a new cover #. Love it.
"
~David G., Freeburg, IL
"
I feel compelled to write you both since I've spoken to both of you about 'my discovery' in finding a custom cover/ gig bag for my Fishman Loudbox. It arrived moments ago and I simply could not be happier! The bag is extremely well made, looks great, fits well and has a pocket on the rear that is big enough to hold the power cord and a few cables. If you're looking for a cover that will do great job in protecting your Loudbox and make it easier to carry around ... look no further. I had a good feeling about the way this cover would turn out after my initial conversation with Susan at Studio Slips and she really delivered!
"
~Wayne F., KY
"
Got my Clamshells! Absolutely LOVE them!
"
~Adolfo R. San Jose, CA
"
Thanks Susan- I just received it and am totally pleased. You make a great product!
"
~Skot J., Bryan, TX
"
I just want to report that the dust cover came out perfect thanks!
"
~Finn S. Hedmark Norway
"
I have just brought in of a journey of business in Congo, and thus have only just seen the covers which arrived during my journey. Always a great work as my very first order, faithful to the wished dimensions and the great quality. In the next, for my future order. Thank you
"
~Cedric K., Le Havre, France
"
I wanted to let you know that I just received my two Clamshell Bags for my speaker cabinet and Twin Reverb head and they fit perfectly. Fantastic quality too! Bill Kirchen turned me on to your company and I'm glad he did. I'll have another order or two for you shortly!
"
~Fred W., Harmony, RI
"
My cover arrived in perfect, fitting condition! Thanks!
"
~Mark Z., Baltimore, MD
"
My clamshell bag, mark II just arrived. Im happy to report that it fits just fine, and the handle opening is in the right place. Thank you for putting up with me.
"
~Tom A., O' Fallon, IL
"
just got the covers and they fit great. you might get an order from my bass player. thanks for your help.
"
~Vyasa D., Portland, OR
"
It arrived today and, like everything else you have ever sold me, its perfect.
"
~Andrew D., Corte Madera, CA
"
Just a note to let you know that the 4 Vox Continental organ slip covers arrived & fit perfectly. They look terrific! Thanks so much for your real-time assistance with taking the measurements on these odd angle organ cabinets.
"
~Dave D., King, N.C.
"
I thought it would amuse you that my Studioslips covers have already paid for themselves. My jazz band was playing on an open air roof deck last night and part way through the heavens opened. Luckily I was able to quickly haul the covers over my equipment and it saved $6000 of organ equipment from getting drenched and possibly ruined.
"
~Wil S., Grand Cayman, Cayman Islands
"
It's beautiful! And it fits perfectly! Thank you so much.
"
~b0b L., Cloverdale, CA