Studio Slips Guarantee and Return Policy

Guarantee – Bags and covers are guaranteed to arrive as confirmed by the customer*. If they do not arrive as confirmed, we will repair, replace or refund at no cost to you including standard shipping costs. We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop.

*Dimensions must be verified by the customer, prior to construction of the product. Every online order is sent a confirmation letter within 2 working days, which includes the dimensions of the item ordered. Because email can get lost, we also notify the customer on the order receipt at the time of order to expect our confirmation letter and to contact us if it is not received within 2 working days. WE DO NOT BEGIN PRODUCTION UNTIL WE RECEIVE YOUR REPLY TO OUR CONFIRMATION LETTER VERIFING OR CORRECTING DIMENSIONS.

If, the cover or bag does not match the verified or corrected dimensions, Studio Slips takes full responsibility and will remake, or refund the item including shipping.

Returns

Each and every cover and bag is custom made to order. We do not accept returns unless the error is ours.

What People Are Saying
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Both covers arrived. They are fabulous. Many thanks. I'll likely be putting in another order for a pedal board tote in the near future.
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~Terry W., CANADA
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I received the clamshell bag today and it is absolutely wonderful and perfect in every way. Thank you so much!
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~Pete S., Delavan WI
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The cover for my Cornford Carrera arrived last week, sorry I've not been it touch sooner, just want to let you know that as always it's superb. Absolute perfect fit. No comparison to the shoddy UK made cover that I managed to get rid of on ebay! Thank you so much. I will recommend Studio Slips to everybody that will listen!
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~Gary H., GREAT BRITAIN
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Alrighty then !!! I got my next set of covers, and like before.....PERFECT !!! Thanks again Susan..I'll be in touch. I've got all kinds of things that need covers !!
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~Bob L., Newcastle, WA
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The case just came in. It fits and looks great and the pocket holds everything I need to carry. Thanks.
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~Billy G., Canyon Lake TX
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I received it and it fits perfectly. Thanks so much for your great work.
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~Ken Mathews, Croton on Hudson, New York
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I got the studio slips carrying case for the Matrix NL12 and it fits perfectly. Thank so much!!!
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~Robert D., Gilbert AZ
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I received the cover yesterday. It turned out perfect. Thanks a million.
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~Joe B., Scotts Valley, CA
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Thanks Susan for another well done piece of work. Arrived this morning just in time for a road trip gig tomorrow.
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~Bob S - Pittsburgh, PA
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The Briefcase Style Gig bag I purchased for my little Fender Acoustasonic 40 is nothing short of fabulous. Snug fit, easy to carry either by handle or shoulder strap, and has just enough room for a couple of cables in the pocket. I'm very pleased.
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~Patrick H., Buffalo Grove IL
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Just wanted to let you know that the amp cover arrived and it fits perfectly.
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~Christine F., Mastic, NY
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They came Monday when I was out sick, so I didnt get them home until last night. WOW!!! I sure am glad that I ordered these two from you!!! What great work you do! They both fit exactly and are an amazing job of sewing! ... ...THANK YOU SO MUCH FOR AN EXCELLENT JOB! I could not be more happy with your product!
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~Jay C., Bountiful UT
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Your company did a wonderful job with my pedalboard case. I will be referring many friends to your expertise.
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~Alex S., Parker, CO
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Susan: I got the Budda cover today. As always, the fit was perfect and the quality outstanding. The covers look so good I wish I could use my stage rig without taking them off!!
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~Jon B., Porterville, CA
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The cover arrived. Perfect fit. Good job.
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~Kenneth S., N. Chesterfield, VA
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Thanks - another "perfect" fit, just like always!
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~Tom P., East Lansing, MI
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I just got the cover for my amp and it's great....really nice, fits perfectly and is really well made...thanks again...
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~Kim S., Pointe-Claire, Canada
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got the package yesterday, tried the head and 4x12 slips today and they fit absolutely perfectly. Top notch work as always! Merry Christmas and Happy New Year!
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~Igor B., Toronto, CANADA
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Got it, it's great. You're better then my wife.....she never listens to me.
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~Edward S., Wheaton, MD
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Thanks for all your help. It was a pleasure working with you and everything fit!
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~Marcus H., Blue Island, IL
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Susan, The slip is perfect! Very well done. Now I am saving up to order another slip from you for my Fender "Twin amp".
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~Skyler S., Brooklyn NY
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that is some super fast shipping. Never before have I actually received a shipment from the USA within three days. To the extent that you can help this: thanks! The bag is just perfect.
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~Matthijs D., Amsterdam, The Netherlands
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Susan and Team, Finally had a chance to check out my new bag for the Quilter. Fits perfectly!
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~Bob K., Oakland CA
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I received the clamshell cover today - it fits perfectly. Have a great weekend and thanks for a great product and great service.
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~Greg L., Calgary, Canada
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I just received my new slip cover today and it fits perfectly! Thanks again for the quality product and the fast shipping!!!!!!!!
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~James H. Weatherford, TX
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I was very impressed when I opened up the new briefcase-style gig bag for Rocktron MIDI Mate pedal board. I think the quality is very good, and it fits as expected. Delivery time was good too. My wife has been buying a few purses lately. So I showed her *my* new "purse". Custom-made, baby!! Looks sharp. (She just shook her head and walked away. I think she was jealous.)I'll be getting some more items from you. I have a couple of amps that need slip covers. I'm a believer in your quality now. Thanks very much!!
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~John R., Houston, TX
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thanks for getting me my cover so fast... it's perfect like the other 12 I've bought over the years... you're the best in the business... Much respect...
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~John F., Lomita, CA
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Your service was first class and the finished product was just as I had hoped So Thank you very much. I have passed your name on to others who may require you services.
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~George M., Pittsburgh, PA
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The clam shell is awesome! Fits perfect and great quality!
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~Jeff F., Ashburn VA
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Just a short note to let you know that I have received the dust cover for my amp and it fits perfectly.The quality is first class, and I am really impressed. There are lots of manufacturers on the market these days that do not supply dust covers with their product, e.g. Behringer, ishman,etc.and it a hard job finding suppliers like ourself. Please keep up the good work and many thanks.
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~Martin P., GREAT BRITIAN
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Thank you so very much for the covers! They fit great!!! Also I want to thank you for sending not only the Mesa/Boogie 50 Cal Plus and extension speaker covers,but also the cover for the Roland 80XL. I didn't expect that till later. :-) Awesome job! I mentioned the covers I ordered to another musician and she told me she has them. Where have I been all this time. LOL
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~Don H., Pacheco CA
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I received my cover yesterday afternoon. Fits and looks great. Thanks for the great customer service. Looking forward to doing business in the future.
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~Rob A. Oneonta, NY
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Wonderful! Thank you!
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~Brian S., Lakeland FL
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The padded slip cover for the Bogner New Yorker fits like a glove. Thanks again for your quality work.
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~Peter A., Chicago, IL
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Thanks for the great fast service you always provide me with Susan! I appreciate it.
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~Jerry T., Camillus, NY
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Clamshells fit perfect, look fantastic! A truly perfect, serious, professional product. Will be road testing in the ice and snow to NJ this Sunday. OBTW BZ Gerber built AMP housed in head cabinet which led to this order.
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~Will B., Warminster, PA
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Last night I slipped the cover on the speaker when I got home. The fit is nice and tight. Professional look. Now we'll see how it holds up to constant use! I will recommend your gear to anyone who asks. I'm guessing you must rely on word of mouth alot! I was impressed with the time you took to double check measurements, etc.......good stuff.
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~Michael L., Garfield Heights, OH
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Just want to let you know that my covers came in and fit perfectly! I gave you some measurements for the handle cutouts that were different than what you had supplied for the Fender Rumble 410 and 115 cabs. The measures and your output are dead on. I included a photo of the handle cutout's fit on the 115. The 410 looks just as good. I showed my band mates your slip covers and they were quite impressed with the fit, quality and padding. So glad I invested in your Studio Slips.
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~Loy F., Portland OR
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I got the dust cover for my Peavey Vyper today. It fits like a glove and looks great!
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~David H., St. Louis, MO
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Just got my bag. Another masterful piece of work by SS. Thank you very much.
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~Robert G., Wichita, KS.
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The amp cover arrived, it fits perfectly. It's awesome.
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~Carlo R., Nebbiuno, ITALY
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My amp arrived safely to my home in Seoul, South Korea yesterday, June 29th! It was a long wait, but I felt much more assured knowing it would be protected by your Clamshell Gig Bag flying from the other side of the world. Needless to say - my amp arrived in perfect condition. Not a scratch, dent, broken tube... Just wanted express my gratitude...
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~Kun H.S., Seoul, S. Korea
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I just wanted to let you know that my studio slips are in da house. Theyre a perfect fit, look great and I know theyre going to last. Thanks so much for a great transaction!
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~Alan A., Sydney, AUSTRALIA
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Received today, and PERFECT! Really a nice job. Easy on and off, just the right amount of "extra", and the back handle opening was right on. Thanks for the work, and you'll be highly recommended. Will be ordering from you again, no doubt.
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~Mark K., Henderson NV
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Thanks again for the gig bag! It fits my A-800PRO perfectly!
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~Roger B
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The bag for my Fender Harvard arrived today. It fits perfectly and is really well made. Thanks & best wishes
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~Matt F., London, England
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Susan, I wanted to let you know that I received the Studio Slips "Padded Slip Cover" for my Ultrasound Pro250 today. I believe that you indicated that this was the first time that you made a cover for an Ultrasound Pro250. You would never know it. It fits absolutely perfectly. I am impressed. I almost went with a Tuki Cover. I'm so glad that I chose Studio Slips. From the detailed measurements that you require through your well organized website and from our communications before you began the manufacturing process, I had an instinct that you would do quality work and I was correct. It is clearly evident that both the materials and workmanship are absolutely first rate in every respect. I wanted let you know how pleased I am with my Studio Slips cover and I want to thank you very much. It's really nice when everything goes right. Thanks again!
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~Doug W., Lancaster, PA
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Received the bag this evening, marvelous, simply marvelous. I am impressed. Can't wait to try it out.
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~Peter Z. Lunenburg, Canada
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I received this evening the clamshell gig bag. It is wonderful Great job.
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~Jean-Marc R., Villiers St Frederic, FRANCE
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I LOVE the cover for my Top Hat club deluxe. It fits PERFECTLY! Thanks again, and I'll be ordering from you again in the future.
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~Jennifer G