Studio Slips Guarantee and Return Policy

Guarantee – Bags and covers are guaranteed to arrive as confirmed by the customer*. If they do not arrive as confirmed, we will repair, replace or refund at no cost to you including standard shipping costs. We guarantee all materials for 5 years of normal wear, but your bag or cover should last much longer than that with normal use. Our zippers should handle road use with no problem. If your bag is slammed in the van door, or somehow crushed by force and it won’t glide, this is not considered normal wear and is not covered by our warranty.

We will attempt to repair your bag or cover beyond the 5 years at cost with the customer paying shipping costs to and from our shop.

*Dimensions must be verified by the customer, prior to construction of the product. Every online order is sent a confirmation letter within 2 working days, which includes the dimensions of the item ordered. Because email can get lost, we also notify the customer on the order receipt at the time of order to expect our confirmation letter and to contact us if it is not received within 2 working days. WE DO NOT BEGIN PRODUCTION UNTIL WE RECEIVE YOUR REPLY TO OUR CONFIRMATION LETTER VERIFING OR CORRECTING DIMENSIONS.

If, the cover or bag does not match the verified or corrected dimensions, Studio Slips takes full responsibility and will remake, or refund the item including shipping.

Returns

Each and every cover and bag is custom made to order. We do not accept returns unless the error is ours.

What People Are Saying
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The cover for the SWR big Bertha came today and fits like a glove! Excellent workmanship. Couldnt have hoped for more. Perfect! You Rock!!
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~Tommy P., Cedar Rapids IA
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I received the bag/case and it looks and fits great! When I was designing and building this pedalboard I was originally concerned how I would carry and transport it as I custom built it to the dimensions I needed to hold all of my pedals. I did not think I would be able to find a case. I am so happy I found Studio Slips. Thank you for your great product and great service!
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~Ron K., Parrish, FL
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Thanks for the quick service with my amp cover. It fits perfectly & looks great.
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~George G. El Cajon, CA
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Covers arrived...?and they fit like a GLOVE!! Thanx again!
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~Howard B., Waukesha, W
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Received the covers yesterday. Only one thing I can say... Perfect! Thanks again for all of your help, great customer service and a great product. Now I want to order covers for everything in the house!
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~Michael M., Baltimore, MD
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Cover arrived today(Wurlitzer 145) fits PERFECTLY! Thanks so much!
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~Nathan B., Spicewood, TX
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I received my slip cover and it fits perfect. Many thanks to all it took to make and ship it to me.
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~Charles A., Westlake Village CA
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I have just received the cover for my peavey data bass amp, fits perfect. Thank you very much.
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~Jim R., Great Britain
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Hello I got the cover and it is perfect, Thank you
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~William N., Jefferson City MO
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I got my cover the other day. Great job, as always! Your quality of materials and workmanship, fit, and finish on these products make it impossible for me to consider buying from anybody else.
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~Michael J., O'Fallon MO
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Just wanted to let you know that my clamshell arrived yesterday. It fits perfect and I am very happy! Thank you much,
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~Jeremy, W. DesMoines IA
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I got my cover today and want to thank you. You did a wonderful job its beautiful.
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~Randy F., Spring Valley, CA
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Just wanted to let you know the cover arrived. It looks very well made, fits perfectly, and I'm very pleased with it. Many thanks.
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~Tony H, Bermuda
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I received the bag today and I was very happy with the craftsmanship, the look, and the fit on my equipment. Great quality of work and material. I will be a repeat customer for sure.
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~Arnold G., Orlando FL
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Hi Susan, thanks for the great cover. The double-padded pocket you added was superb- maybe you should make it a standard option on those clamshells, being your top model and all? I was always worried that my pedals were going to get broken in the front pocket of my old studioslips dust cover, so it's a great option. Thanks also for getting it out to me quick. :)
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~Richard J., NEW ZEALAND
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The wine glass bag looks perfect. Thanks for getting it done!
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~Rich V., Blauvelt, NY
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Hello Susan. Got the cover..love it! The handle cutout is perfectly placed with 4 7/8 from the back. Thanks again
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~Will R., Frankfort KY
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Hi Susan... I just recieved my amp cover and speaker cabinet cover and they fit great and look great!! Just wanted to say Thanks!
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~Guy M., Ontario, CANADA
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Got my new cover for the Vox AC15C1 TV BC, and it fits great, thank you.
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~John M., Palos Heights IL
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Just writing to let you know the cover arrived today and it fits beautifully! (Just like every other cover I've ordered from you!)
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~Timothy S., Canada
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Got it- Looks great and fits perfect!
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~Jorge "The Holstered", Ft. Lauderdale, FL
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I just wanted to let you know that I received the briefcase gig bag for my Phil Jones session 77 and it fits and works perfectly. Your attention to detail and service is second to none and the quality of your products is outstanding. Thank you so much for all the work in putting it together.
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~Brian T., Canada
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Dear Susan, just recieved the cover for my mesa dc-3. Thank you so much! Perfect fit! Happy Holidays to you and your staff.
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~Wayne P., Webster MA
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I got the covers from the post office today and they are excellent!!
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~Yoeri F. Belgium
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The cover arrived on time yesterday, and it fits perfectly :-)I have gigs tonight and tomorrow night , and the GK will be happily covered ! Thanks, and of course I will recommend your services to anyone in need.
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~Lou B., Philadelphia, PA
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Thank you again Susan,, how you made my one off custom bag with my special needs perfectly, just from a phone call an a picture is amazing! If only you did mail order brides???
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~Stuart, Dirge Guitar Works, Monroe, GA
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Just received the covers yesterday (Alto Elvis 10A). They fit perfectly. Thanks so much for your help. You're the best!!
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~Eric H.,
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I am very pleased with the bag you custom designed for my washboard. It has high quality material and a sturdy strap. I appreciate your excellent customer service in tracking down our post office's error. I will be back and will send others your way.
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~Judy C., Sequim, WA
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Just want to let you know that the new cover is terrific as usual. Perfect fit. Thanks for the quick turn-around time also.
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~Doug P., Portsmouth, OH
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Got my bag two days ago! It's great!!!!
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~Marten S., Sweden
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My new cover for my Fender amp just arrived. Absolutely perfect!! The quality shows all over - fit, feel, look, everything. This is my fourth amp cover from Studio Slips. As long as I keep getting amps, Ill keep on getting Studio Slips covers!
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~Jim G., Walnut Creek, CA
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I received the covers yesterday. They look great and fit perfectly. Thanks for your fast service! Aloha.
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~Mike M
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received the cover for the CLR, amazing fit and quality. very happy with my purchase
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~Matt B., Stoney Creek ON
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My dust cover has now arrived. It fits my amp perfectly! Thank you so much.
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~Jean-Marie R.,, FRANCE
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I received both the slip and clamshell covers for Davis' (my son's) Carr Rambler and they fit perfectly as you and I knew they would! Just wanted to send a big thank you to you and your staff for making these exquisite covers for my son. His cherished amplifier will now be protected the way it should be. I, also, thank Steve Carr for recommending Studio Slips to his customers.
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~Eric & Davis B.
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I got it this week. It fits great and looks great. Thanks!
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~Daniel F., Sausalito CA
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I wanted to let you know that my clamshell case arrived earlier this week and despite some of the back and forth, the case fit my Aguilar SL112 perfectly. Also, for your future reference the Aguilar TH500 bass amp head fits in the largest version of the standard front pocket. Thanks to both of you for your help and the great product. Ill be ordering another clamshell for my guitar amps; no weird orientations or requests I promise. :-)
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~Alexander B., Canada
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hi Susan- just got the cover- and it fits wonderfully- THANK YOU!
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~Manny Z., Monroe CT
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The five Slip Covers arrived today, its fits perfect, better than expected! Thank you very much !
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~Jrg O., Switzerland
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I received the Quilter Mach 2 Gig Bag today. Fit Perfect. I am amazed at what a professional fitting and quality Bag this is! Absolutely love it!
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~Larry T., Land O Lakes WI
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The slip cover was delivered yesterday. It fits perfectly. Nice job!
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~Steve M., Penfield, NY
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Thanks so much for getting my covers to me really fast!!! I ordered the two covers for the Yamaha DXR-10s...They fit great !!
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~Todd A., Indio, CA
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Got the cover, and my Princeton Reverb is now snug as a bug in a rug. Thanks again and enjoy the Spring!
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~Rob B., Farmingham, Mass.
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WOW...I received my Studio Slip yesterday. Great product! Thank you.... the hard work is much appreciated!
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~Albert P., Sierra Vista AZ
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received my slips this morning...very happy ;-)
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~David G., Scopwick, GREAT BRITAIN
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The six bags for the QSC speakers have arrived safe and sound. I am very pleased with them its always a gamble when you mail order something and especially when its from the other side of the ocean. They fit so well! Compliments to you on a brilliant product.
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~Lee W., Cheshunt GREAT BRITAIN
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I just wanted to drop you a line and let you know that I received my cover and its fantastic! Thank you for the excellent product and customer service.
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~Douglas W., Winthroop, WA
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Thanks for the great fast service you always provide me with Susan! I appreciate it.
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~Jerry T., Camillus, NY
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Susan I received the case for the Carr Mercury the other day. It fits like a glove. I really like the new design. Great job. FYI I also sent an email to Steve Carr telling him how satisfied I am with your products and service and requesting that he add a link to Studio Slips on his website.
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~Thomas B
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I notice when someone does a great job. I know that you and your team worked hard on the two covers you made for me. They are just perfect; embroidery, fit, everything. You also delivered them on time. Please tell all the folks who contributed that they did a great job. I will recommend your work at every opportunity.
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~John B., Albuquerque NM